Problem Solving
Unnecessary service calls may be expensive, frustrating, and
Before you call for service, please review the Problem Solution Guide below.
Problem Solution Guide
Problem: | May be caused by: | What to do: |
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Spotting and filming | Hard water | Use maximum recommended amount of dishwasher |
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| detergent. |
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| You may need a home water softener. |
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| To remove hard water spots, try a vinegar rinse: |
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| • Wash and rinse load as usual. |
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| • Remove all metal items from dishwasher. Do not |
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| add detergent. |
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| • Pour 2 cups of vinegar into a bowl and set it on |
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| bottom rack. |
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| • Run dishes through an entire wash program. If |
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| the vinegar rinse does not work, repeat process |
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| substituting ¼ cup of citric acid crystals (available |
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| at most drug stores) for the vinegar. |
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| Wiping metal items with a damp cloth should |
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| remove spots. For sterling and silver plated |
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| flatware, rub with a towel, or use a good cream |
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| silver polish. |
| Garbage disposal or sink trap full | Run garbage disposal to eliminate food and |
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| obstructions in sink. Make sure sink drains properly. |
| No rinse aid | Make sure rinse aid dispenser is full. |
| Water not hot enough | Check hot water supply temperature. Minimum |
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| recommended incoming temperature to the |
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| dishwasher is 120ºF. |
| Too little water | Make sure water valve is fully open. Make sure that |
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| water pressure is between 20 and 120psi and flow |
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| rate is a minimum of 1.0 gpm. |
| Incorrect use of dishwasher detergent | Use only correct amount of dishwasher detergent |
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| according to water hardness (see page 14) and the |
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| wash program selected. Fill dispenser only when |
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| ready to start the dishwasher. Do not use old or |
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| caked detergent. Store dishwasher detergent in dry |
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| place and in a closed container. Change the |
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| dishwasher detergent if results are still poor. |
| Items not loaded properly | Make sure dishwasher is loaded according to |
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| instructions (see page 11). Do not overload. Make |
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| sure spray can reach all soiled surfaces. |
24 | Dishwasher |
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