Before You Call for Service
Problem Solution Guide
Before you call for service, please review the Problem Solution Guide below.
Problem | May Be Caused By | What to Do |
|
|
|
Dishwasher will not start | Main power switch is off | Open door and turn on main power switch on top |
(control panel is not lit) |
| of door before selecting cycle. See page 10. |
| Power is disconnected | Make sure power is on at the circuit breaker panel |
|
| and that the power plug is properly connected to |
|
| electrical outlet (if applicable). |
| Blown fuse or tripped circuit | Replace fuse or reset circuit breaker. Remove |
| breaker | other appliances from circuit. |
| Power failure | Contact electric company. |
Dishwasher will not start | Door not completely closed | Gently push in on front of door until you hear a |
(control panel is lit) |
| click. |
| Controls not set | Make sure dishwasher controls are properly set |
|
| and door is closed. See Page 10. |
| No water supply | Make sure water valve is turned on. |
| Water supply line blocked | Make sure water supply line to dishwasher is not |
|
| kinked. |
| Drain pump clogged (a loud | Disconnect power and clean entire filter system |
| buzzing sound is heard) | and drain pump. See page 13. Reconnect power |
|
| and attempt to restart. If problem persists, shut off |
|
| the water supply, disconnect power and call for |
|
| service. |
| Dishwasher has detected a | Call for service. |
| fault condition (the Normal |
|
| Wash light blinks, dishwasher |
|
| does not start) |
|
Unusual noise | Improper loading | Utensils may not be secure or something small |
|
| may have dropped from the rack. Water may |
|
| cause utensils to rattle. Make sure dishware is |
|
| secure. |
| Spray arms not rotating | Make sure that both spray arms rotate freely. Make |
| properly | sure that items do not obstruct movement of spray |
|
| arms. If necessary, clear any obstructions. |
|
| Make sure holes in spray arms are not blocked. If |
|
| necessary, clean spray arms. See page 15. |
| Drain pump makes droning | Turn off water valve, disconnect power and call for |
| sound that can be heard from | service. |
| outside dishwasher and does |
|
| not stop when main power |
|
| switch is turned off |
|
| Rack guides may make noise | Allow a week of use for rack guides to settle into |
| if the dishwasher is brand new | place. |
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