Dacor DYO230FS, DYO230S, DYOV230B Problem Solution Guide, Problem, What to Do, May Be Caused By

Before You Call for Service

Problem Solution Guide

NOTE: See Common Problems When Using the Bake Mode on page 15 for problems with cooking food.

Problem	May Be Caused By	What to Do
Nothing works. Control panel is	Oven not connected to electrical	Have a licensed electrician connect the oven to
not lit.	power.	properly wired electrical connection.
	Power to oven is off.	Turn on power at circuit breaker or fuse box.
		Check for tripped breaker or blown fuse.
	Power outage.	Contact power company.
Nothing works/control panel	Control panel locked (Locked	Touch CANCEL UPPER or CANCEL LOWER
does not respond. Control	appears on display).	key for 5 seconds to reactivate control panel.
panel is lit.
	Oven's computer needs to be	Touch HOME and BACK keys for 5 seconds to
	restarted.	restart computer.
Control panel dim or only time	Oven in “sleep” mode.	Energy saving mode activated. See page 7
and date is shown.		to change settings or touch display to reacti-
		vate.
Normal screen is missing from	Android operating system is show-	Touch Dacor Cooking or HOME to return to
display.	ing.	oven home screen.
Oven will not heat.	Oven setting not correct.	Touch CANCEL UPPER or CANCEL LOWER,
		then follow instructions in Operating Your
		Oven section.
	Oven set for delay start.	Oven will turn on automatically at the preset
		time. Touch CANCEL UPPER or CANCEL
		LOWER to return to normal operation.
	Attempting to broil with the meat	Broil modes will not work when meat probe is
	probe connected.	connected. Disconnect meat probe.
Oven does not self-clean/green	Oven door not shut tightly.	Check for obstructions. Shut door tightly.
clean.	Oven not set properly.	Follow instructions in Care and Cleaning sec-
		tion.
	Meat probe connected.	Oven will not start Self Clean cycle when meat
		probe is connected. Disconnect and remove
		meat probe.
Oven door will not open.	Oven is set to self clean.	Check display. If Locked symbol appears on
		display, oven door cannot be opened. Wait for
		oven to complete self-clean or touch CANCEL
		UPPER or CANCEL LOWER. Door will unlock
		once oven has cooled.
Oven lights will not work.	Oven in Self Clean mode.	Lights do not work when oven is in Self Clean
		mode. See page 36.
	Oven in Sabbath mode.	Lights do not work when oven is in Sabbath
		mode. See page 31.
	Light bulbs burned out.	Replace light bulbs.
Oven lights will not turn off.	Light key is set to on.	Touch light key to turn lights off.
	Door ajar.	Make sure both doors are completely shut.

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