Before You Call for Service

Problem Solution Guide - Oven

NOTE: See Common Problems When Using the Bake Mode in the Operating the Oven section for problems with cooking food.

Problem

may be caused by

What to do

Nothing works.

Range not connected to electrical

Have electrician connect range to properly wired electrical

 

power.

connection.

 

Power to range is off.

Turn power on at junction box. Check for tripped circuit

 

 

breaker or blown fuse.

 

Control panel locked.

Press CANCEL/SECURE key for 4 seconds to reactivate

 

 

control panel.

 

Power outage.

Contact power company.

Oven will not heat.

Oven setting not correct.

Press CANCEL/SECURE, then follow instructions in

 

 

Operating the Oven section of this manual.

 

Oven set for delay timed cooking.

Oven will turn on automatically at preset time. Press

 

 

CANCEL/SECURE to return to normal operation.

 

Attempting to broil with meat probe

Broil and convection broil settings will not work when meat

 

connected.

probe is connected. Disconnect meat probe.

Oven shuts off by itself after it

12 hour timer is on. Unit is set

Turn off 12 hour timer. See page 14.

has been on for 12 hours.

to turn off automatically after 12

 

 

hours of continuous use.

 

Time on display not correct.

Time of day not set.

Set time. See Setting Up Your Range section.

 

 

 

 

Power failure or power was turned

Reset time. See Setting Up Your Range section.

 

off.

 

Time flashes on display.

Power failure or power was turned

Reset time. See Setting Up Your Range section.

 

off.

 

Oven does not self-clean.

Door not shut tightly.

Check for obstructions. Close door tightly.

 

Oven set for delay timed cleaning.

Oven will start to self-clean at preset time. Press CANCEL/

 

 

SECURE to return to normal operation.

 

Oven not set properly.

Follow instructions in Cleaning and Maintenance section of

 

 

this manual.

 

Meat probe connected.

Oven will not start self-clean cycle when meat probe is

 

 

connected. Disconnect and remove meat probe.

Oven lights will not work.

Light bulbs burned out.

Replace light bulbs. See Cleaning and Maintenance

 

 

section.

 

Oven in self-clean mode.

Lights do not work when oven is in self-clean mode.

 

 

 

Foods over or under cook.

Incorrect cooking time or

Follow instructions in Operating the Oven section.

 

temperature.

 

Cooling fan continues to run

Normal operation.

The cooling fan may run for a while after the oven is turned

after oven is turned off.

 

off, until the internal parts have cooled.

Oven door will not open.

Oven is set to self-clean.

Check display. If “LOCK” appears on display oven door

 

 

cannot be opened. Wait for oven to complete self-clean or

 

 

press CANCEL/SECURE. Door will unlock once oven has

 

 

cooled.

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Dacor ER30DSR, ER30D-C important safety instructions Before You Call for Service, Problem Solution Guide Oven