Manuals / Dacor / Kitchen Appliance / Cooktop

Dacor ER30DSR Problem Solution Guide - Cooktop, Before You Call for Service, may be caused by

Models: ER30D ER30D-C ER30DSR

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Problem Solution Guide - Cooktop

Before You Call for Service

Problem Solution Guide - Cooktop

Problem	may be caused by	What to do
Igniters do not spark.	Range not connected to electrical	Have electrician connect range to properly wired electrical
	power.	connection.
	Power to range is off.	Turn power on at junction box. Check for tripped circuit
		breaker or blown fuse.
	Power outage.	Contact power company.
	Wet or dirty igniter.	Clean according to Cleaning and Maintenance section.
No flame.	Igniter not working (no clicking	See igniters do not spark above.
	sound).
	Wet or dirty igniter.	Clean according to Cleaning and Maintenance section.
	Gas is turned off.	Make sure the gas supply valve is in the on position.
	Gas supply interrupted.	Contact gas company.
Flame is distorted, yellow, or	Burner ring or burner cap is dirty or	Clean according to Cleaning and Maintenance section.
very large.	clogged.
	Burner ring or burner cap not	Make sure burner is assembled according to the Setting Up
	properly positioned.	Your Range section.
	Range set up to use a different	Have qualified service technician check to make sure that
	type of gas (Natural or LP) or set	the range is set up for the type of gas and the correct
	up for different altitude.	altitude.
	Gas regulator is not installed or	Have qualified service technician check the gas regulator.
	faulty.
Igniter continues to spark (click)	Burner is cold.	Burners may continue to spark for up to 60 seconds when
after flame ignites.		cold and set to low. See Operating the Cooktop section for
		more information on how to minimize.
	Flame distorted by air draft.	Minimize any air drafts around the range. Close nearby
		windows.
	Wet or dirty igniter.	Clean according to Cleaning and Maintenance section.
	Burner ring or burner cap is dirty.	Clean according to Cleaning and Maintenance section.
	Burner ring or burner cap not	Make sure burner is assembled according to the Setting Up
	properly positioned.	Your Range section.
Flame goes out at low setting.	Air intake holes obstructed.	Check to make sure air holes above knobs are not blocked.
	Low gas pressure.	Contact gas company.

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Dacor ER30DSR, ER30D-C Problem Solution Guide - Cooktop, Before You Call for Service, may be caused by, What to do

Contents

Replacement Parts and Accessories Warranty CardUSE AND CARE MANUAL EPICURE RANGE Ta b l e o f C o n t e n t sService SafetyInstructions the ImportantAbout Safety Instructions Important Safety InstructionsSafety Symbols and Labels Model IdentificationImportant Safety Instructions danger22. Do not use towels or bulky cloth as pot holders Important Safety InstructionsParts of the Oven Getting to Know Your RangeControl Panel Layout Important Safety InstructionsGetting to Know Your Range KeysAbout the Cooktop Special Cooktop FeaturesBurner Locations Model ER30DCooktop Assembly Setting Up Your RangeStack Burner Assembly Crown Burner AssemblyGrates Installing the Burner KnobsIcons on Left Burner Knob Icons on Right Burner KnobsSetting the Temperature Scale CONTROL PANEL SETTINGS Setting the Time24/12 Hour Clock Military Time Control Panel PositionSelecting the Cookware Operating the CooktopLighting A Burner To light a burnerCooktop Tips Using the GriddleOperating the Cooktop Put the griddle over the right burners onlyBefore You Cook Operating the OvenRacks To Insert the Standard Oven RacksStarting Your Oven Changing the TemperatureTurning Off Your Oven Changing the Oven Cooking ModeLock-Out Feature Preset Jump-in Temperature Settings12 Hour Timer Feature preset TEMPERATUREUnderstanding the Various Oven Modes COMMON PROBLEMS WHEN USING THE BAKE MODEThe three basic styles of cooking in an oven are BAKEPURE CONVECTION Understanding the Various Oven Modes contCONVECTION BAKE CONVECTION ROASTTo Use the Timers on Your Range TimersYour range is equipped with 2 built-in timers While a timer is running you canDelay Timed Cooking Set-up Delay Timed Cooking FeaturesThings to Know About Delay Timed Cooking Before Setting the ControlsTo change the meat probe temperature during cooking Using the Meat ProbeTo cancel meat probe operation while the oven is cooking To use the meat probeDehydrating/Defrosting When you dehydrateDehydrating Tips Important details about the meat probeDehydrating Tips cont Solving Discoloration ProblemsDefrosting Tips ProofingCooking Tips Food PlacementThe Best Use of Bake Ware High Altitude CookingYour Oven’s Self-Clean Feature Cleaning and MaintenanceHow to Use the Self-Cleaning Feature After the Self-Clean Cycle is CompleteSetting the Oven to Self-Clean at a Later Time Self-Cleaning TipsGeneral Cleaning Cleaning the CooktopCleaning the Grates, Spill Trays and WOK Ring Cooktop DisassemblyCleaning the Burner Components and Igniters Cleaning and MaintenanceInstalling your oven’s convection filter To clean the filterControl Panel Stainless Steel SurfacesOven Racks Door Gasket SealMeat Probe Optional Roast/Broil Pan with “V” Shaped RackReplacing the Light Bulbs To replace the light bulbs, follow these stepsCleaning and Maintenance Replacement Parts and Accessories descriptiondacor part number Problem Solution Guide - Oven Before You Call for ServiceProblem Set time. See Setting Up Your Range sectionBefore You Call for Service Problem Solution Guide - CooktopProblem may be caused byProduct Maintenance Warranty and ServiceWhat Is Covered What Is Not CoveredDACOR INC ATTN WARRANTY PROCESSING DEPT 1440 BRIDGE GATE DR STEPO BOX DIAMOND BAR CA BUSINESS REPLY MAIL A WARRANTY INFORMATION F  B