Before You Call for Service
Problem Solution Guide
Problem | May be caused by | What to do | |
Display: Unusual symbol | See Display section, page xx |
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appears. |
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Spotting and filming | Hard water | Use maximum recommended amount of dishwasher | |
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| detergent. | |
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| You may need a home water softener. | |
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| To remove hard water spots, try a vinegar rinse: | |
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| • | Wash and rinse load as usual. |
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| • | Remove all metal items from dishwasher. Do not add |
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| detergent. |
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| • | Pour two cups of vinegar into a bowl and set it on bottom |
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| rack. |
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| • | Run dishes through an entire wash program. If the |
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| vinegar rinse does not work, repeat process substituting |
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| ¼ cup of citric acid crystals (available at most drug stores) |
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| for the vinegar. |
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| Wiping metal items with a damp cloth should remove spots. | |
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| For sterling and silver plated flatware, rub with a towel, or | |
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| use a good cream silver polish. | |
| Garbage disposal or sink trap full | Run garbage disposal to eliminate food and obstructions in | |
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| sink. Make sure sink drains properly. | |
| No rinse aid | Make sure rinse aid dispenser is full. | |
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| Water not hot enough | Check hot water supply temperature. Minimum | |
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| recommended incoming temperature to the dishwasher is | |
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| 120ºF. | |
| Too little water | Make sure water valve is fully open. Make sure that water | |
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| pressure is between 20 and 120psi and flow rate is a | |
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| minimum of 1.0 gpm. | |
| Incorrect use of dishwasher | Use only correct amount of dishwasher detergent according | |
| detergent | to water hardness (see page xx) and the wash program | |
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| selected. Fill dispenser only when ready to start the | |
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| dishwasher. Do not use old or caked detergent. Store | |
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| dishwasher detergent in dry place and in a closed container. | |
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| Change the dishwasher detergent if results are still poor. | |
| Items not loaded properly or | Make sure dishwasher is loaded according to instructions | |
| overloaded | (see page xx). Do not overload. Make sure spray can reach | |
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| all soiled surfaces. | |
| Spray arms do not rotate properly | Make sure that both spray arms rotate freely. Make sure that | |
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| items do not obstruct movement of spray arms. If necessary, | |
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| clear any obstructions | |
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| Make sure holes in spray arms are not blocked. If | |
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| necessary, clear holes with a pointed object and rinse under | |
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| water. | |
| Strainer blocked | Check strainer. Clean if necessary. | |
| Excessive foam in machine | Use only “dishwasher” detergent. | |
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| Too much rinse aid in final rinse cycle. Adjust rinse aid | |
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| dispenser (see page xx). | |
| Flatware incorrectly loaded | Make sure items are not nested (see page xx). | |
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Small particles deposited on | Spray arms do not rotate properly | Make sure that both spray arms rotate freely. Make sure that | |
items |
| items do not obstruct movement of spray arms. If necessary, | |
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| clear any obstructions | |
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| Make sure holes in spray arms are not blocked. If | |
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| necessary, clear holes with a pointed object and rinse under | |
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| water. |
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