Before You Call for Service
Problem Solution Guide (continued)
Problem | may be caused by | What to do |
Water backs up in sink when | Garbage disposal or sink trap full | Run garbage disposal to eliminate food and obstructions in |
dishwasher drains |
| sink. Make sure sink drains properly. |
Dishwasher won’t run | Blown fuse or tripped circuit | Replace fuse or reset circuit breaker. Remove other |
| breaker | appliances from the circuit. |
| Door not completely closed. | Push in on door handle until you hear a click. |
| Controls not set | Make sure dishwasher is on (see page xx) |
| Delay feature is on | Wait for cycle to start (see page xx) or push the START/ |
|
| CANCEL button. |
| Water supply off | Check water supply valve. Turn on if necessary. |
| Dishwasher not connected to | Have installer connect the dishwasher to electric power |
| power. | according to the installation instructions. |
| Water supply line kinked. | Make sure water inlet hose is not kinked. |
| No water in system | Add 1/2 cup of water to bottom of the wash tub and start |
|
| again. |
Distortion of plastics | Plastic item(s) not dishwasher safe | Do not wash plastic items that are not labeled “dishwasher |
|
| safe”. |
Delay feature will not work | Door not closed completely | Push firmly in on door handle until it “clicks”. |
Dishes not dry | No rinse aid | Fill rinse aid dispenser. Rinse aid helps dishes to dry faster. |
| Plastic items | Certain plastic materials are difficult to dry. Plastics may |
|
| need to be towel dried. |
| Improper loading or unloading | Do not overload or nest items. Load according to |
|
| instructions. See page xx. |
| Water not hot enough | Dishes washed with the Sanitize setting will dry the fastest. |
| Dry cycle interrupted | Door opened too soon. Make sure dry portion of cycle is |
|
| complete before opening door. |
| Concave bottom cups | Cups with a concave bottom will collect water. |
Cycle takes a long time | Cycle may be in water heating | Wait for water to heat |
| delay |
|
| Delay feature is on | Wait for cycle to start (see page xx) or push the START/ |
|
| CANCEL button. |
| Sanitize feature is on | Wait for Sanitize cycle to complete or push START/ |
|
| CANCEL button. |
Dishwasher has an undesirable | Dirty dishes left in dishwasher too | Run rinse or wash cycle. |
odor | long |
|
| Standing water in bottom of wash | See water in bottom of dishwasher tub on page xx. |
| tub |
|
Marks and Discoloration | Aluminum utensils rubbing against | Be sure aluminum utensils, especially light weight, |
| items during wash cycle | pans, do not touch dishes. |
Yellow or brown marks | Iron or manganese in water | To remove spots, use a |
|
| Temporary solution: Pour a teaspoon to tablespoon of |
|
| citric acid crystals in place of the |
|
| the detergent dispenser. Follow this |
|
| detergent wash. Use the heavy wash program. |
|
| Permanent solution: Install an iron removal system in the |
|
| water supply. |
| Washing copper with sterling silver | Yellow film on sterling silver results when you wash copper |
|
| utensils in same load. Silver polish will usually remove this |
|
| type of stain. |
| Tea or coffee (tannic acid) stains | Remove tea or coffee stains by hand using a solution of ½ |
|
| cup bleach and 3 cups warm water. (Do not use on sterling |
|
| silver or silver plate.) |
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