Dacor MDW24S Problem Solution Guide continued, Before You Call for Service, may be caused by

Models: MDW24S

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Problem Solution Guide (continued)

Before You Call for Service

Problem Solution Guide (continued)

Problem

may be caused by

What to do

Water backs up in sink when

Garbage disposal or sink trap full

Run garbage disposal to eliminate food and obstructions in

dishwasher drains

 

sink. Make sure sink drains properly.

Dishwasher won’t run

Blown fuse or tripped circuit

Replace fuse or reset circuit breaker. Remove other

 

breaker

appliances from the circuit.

 

Door not completely closed.

Push in on door handle until you hear a click.

 

Controls not set

Make sure dishwasher is on (see page xx)

 

Delay feature is on

Wait for cycle to start (see page xx) or push the START/

 

 

CANCEL button.

 

Water supply off

Check water supply valve. Turn on if necessary.

 

Dishwasher not connected to

Have installer connect the dishwasher to electric power

 

power.

according to the installation instructions.

 

Water supply line kinked.

Make sure water inlet hose is not kinked.

 

No water in system

Add 1/2 cup of water to bottom of the wash tub and start

 

 

again.

Distortion of plastics

Plastic item(s) not dishwasher safe

Do not wash plastic items that are not labeled “dishwasher

 

 

safe”.

Delay feature will not work

Door not closed completely

Push firmly in on door handle until it “clicks”.

Dishes not dry

No rinse aid

Fill rinse aid dispenser. Rinse aid helps dishes to dry faster.

 

Plastic items

Certain plastic materials are difficult to dry. Plastics may

 

 

need to be towel dried.

 

Improper loading or unloading

Do not overload or nest items. Load according to

 

 

instructions. See page xx.

 

Water not hot enough

Dishes washed with the Sanitize setting will dry the fastest.

 

Dry cycle interrupted

Door opened too soon. Make sure dry portion of cycle is

 

 

complete before opening door.

 

Concave bottom cups

Cups with a concave bottom will collect water.

Cycle takes a long time

Cycle may be in water heating

Wait for water to heat

 

delay

 

 

Delay feature is on

Wait for cycle to start (see page xx) or push the START/

 

 

CANCEL button.

 

Sanitize feature is on

Wait for Sanitize cycle to complete or push START/

 

 

CANCEL button.

Dishwasher has an undesirable

Dirty dishes left in dishwasher too

Run rinse or wash cycle.

odor

long

 

 

Standing water in bottom of wash

See water in bottom of dishwasher tub on page xx.

 

tub

 

Marks and Discoloration

Aluminum utensils rubbing against

Be sure aluminum utensils, especially light weight, foil-type

 

items during wash cycle

pans, do not touch dishes.

Yellow or brown marks

Iron or manganese in water

To remove spots, use a non-abrasive cleaner.

 

 

Temporary solution: Pour a teaspoon to tablespoon of

 

 

citric acid crystals in place of the pre-wash detergent in

 

 

the detergent dispenser. Follow this pre-wash with a full

 

 

detergent wash. Use the heavy wash program.

 

 

Permanent solution: Install an iron removal system in the

 

 

water supply.

 

Washing copper with sterling silver

Yellow film on sterling silver results when you wash copper

 

 

utensils in same load. Silver polish will usually remove this

 

 

type of stain.

 

Tea or coffee (tannic acid) stains

Remove tea or coffee stains by hand using a solution of ½

 

 

cup bleach and 3 cups warm water. (Do not use on sterling

 

 

silver or silver plate.)

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Dacor MDW24S Problem Solution Guide continued, Before You Call for Service, may be caused by, What to do, CANCEL button