Before You Call for Service
Problem | may be caused by | What to do | |
Discoloration of stainless steel or | Allowing salty or acidic foods to | Rinse flatware that is to stand several hours before washing. | |
silver plate | remain on flatware can damage |
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| them |
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| Stainless steel contacting silver | Direct contact to stainless steel can cause permanent | |
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| damage to silver. Put silver and stainless steel in different | |
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| silverware basket compartments. | |
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| Do not put stainless steel and silver flatware in the same | |
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| Clean stained items with silver polish. | |
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| Do not use abrasives on stainless steel or silver. | |
Marks on melamine and plastics | Pourous material | Use special cleaner for plastic | |
Cloudy film on glassware - | Too much detergent, especially in | Do not use bleach or scouring powder on these materials. | |
etching of glass | soft water |
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| To remove cloudy film, try a vinegar rinse: | |
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| • | Wash and rinse load as usual. |
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| • | Remove all metal items from dishwasher. Do not add |
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| detergent. |
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| • | Pour two cups of vinegar into a bowl and set it on bottom |
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| rack. |
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| • | Run dishes through an entire wash program. If the |
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| vinegar rinse does not work, repeat process substituting |
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| ¼ cup of citric acid crystals (available at most drug stores) |
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| for the vinegar. |
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| If vinegar or citric acid rinse does not remove film, the | |
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| cloudiness is “etching”. This is permanent. To prevent | |
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| etching, if you have soft water, try using only one teaspoon | |
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| of recommended dishwasher detergent. | |
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| Use a good quality dishwasher detergent and | |
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| not overload dishwasher. Water should circulate freely to | |
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| assure adequate rinsing and draining. | |
| Rinse aid used with soft water | Set rinse aid levels to minimum. | |
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Sanitize button light does not | Water not hot enough | Check hot water supply temperature. Minimum | |
come on at the end of cycle |
| recommended incoming temperature to the dishwasher is | |
when Sanitize feature is |
| 120ºF. | |
selected. |
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