Before You Call for Service

Problem Solution Guide

NOTE: See Common Problems When Using the Bake Mode on page 12 for problems with cooking food.

Problem

May Be Caused ByWhat to Do

Nothing works.

Oven not connected to electrical

Have a licensed electrician connect oven to

 

power.

properly wired electrical connection.

 

 

 

 

Power to oven is off.

Turn on power at circuit breaker or fuse box.

 

 

Check for tripped breaker or blown fuse.

 

 

 

 

Control panel locked.

Press CANCEL · SECURE key for 4 seconds to

 

 

reactivate control panel

 

 

 

 

Power outage.

Contact power company

 

 

 

Oven will not heat.

Oven setting not correct.

Press CANCEL · SECURE, then follow instruc-

 

 

tions in Operating the Oven section.

 

 

 

 

Oven set for delay timed cooking.

Oven will turn on automatically at the preset

 

 

time. Press CANCEL · SECURE to return to

 

 

normal operation.

 

 

 

 

Attempting to broil with the meat

Broil and Convection Broil settings will not

 

probe connected.

work when meat probe is connected. Discon-

 

 

nect meat probe.

 

 

 

Oven shuts off by itself after it

12 hour timer is on. Unit is set

Turn off 12 hour timer. See page 11.

has been on for 12 hours.

to turn off automatically after 12

 

 

hours of continuous use.

 

 

 

 

Time on display not correct.

Time of day not set.

Set time. See page 8.

 

 

 

 

Power failure or power was turned

Reset time. See page 8.

 

off.

 

 

 

 

Time flashes on display.

Power failure or power was turned

Reset time. See page 8.

 

off.

 

 

 

 

Oven does not self-clean.

Oven door not shut tightly.

Check for obstructions. Shut door tightly.

 

 

 

 

Oven set for delay timed cleaning.

Oven will start to self clean at preset time.

 

 

Press CANCEL · SECURE to return to normal

 

 

operation.

 

 

 

 

Oven not set properly.

Follow instructions in Care and Cleaning sec-

 

 

tion.

 

 

 

 

Meat probe connected.

Oven will not start self-clean cycle when meat

 

 

probe is connected. Disconnect and remove

 

 

meat probe.

 

 

 

Oven lights will not work.

Light bulbs burned out.

Replace light bulbs.

 

 

 

 

Oven in self-clean mode.

Lights do not work when oven is in self-clean

 

 

mode. See page 23.

 

 

 

 

Oven in Sabbath mode.

Lights do not work when oven is in Sabbath

 

 

mode. See page 20.

 

 

 

Foods over or under cook.

Incorrect cooking time or tempera-

Follow instructions in Operating Your Oven

 

ture.

section.

 

 

 

Cooling fan continues to run

Normal operation.

The cooling fan may run for a while after the

after oven has been turned off.

 

oven is turned off, until the internal parts have

 

 

cooled.

 

 

Continued...

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