Troubleshooting
Symptoms and Solutions
Please check the following items before asking for repair service.
Symptom | Check items |
Neither picture | - Check the contact of sockets is all right. |
nor sound | - Check the TV main power is on. |
Picture is OK | - Check the Volume control is set to minimum or mute. |
but no sound |
|
Sound is OK, but | - Check the colour control and adjust it properly. |
no colour. | - Check the program is in colour and not in black & white. |
The picture has | - Check the antenna is installed correctly and if not, adjust the overlapped an- |
image. | tenna toward the broadcasting station. |
Picture has“snow | - Check the antenna or its connection is correct and if not, correct the antenna |
noise”. | fault or connection cable fault. |
| - Check if car traffic or neon sign disturbs the sound effect. |
Stripes on | - Check the susceptible interference by other electronic devices such as radio and |
picture. | television and keep magnetic or electronic devices away from the TV. |
Bad stereo or | - Long distance from the station or other radio waves can generate bad sound |
Dual sound. | reception. If so, change the mode to Mono. |
Remote control | - Check if the batteries in the Remote control are dead. |
does not | - Check if any object between IR sensor of the TV and the Remote control does |
work. | not obstruct. |
58
