TROUBLESHOOTING
Occasionally, a problem may occur that is minor, and a service call may not be necessary. Use this troubleshooting guide for a possible solution. If the unit continues to operate improperly, call an authorized service depot or Danby’s Toll Free Number for assistance:
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PROBLEM | POSSIBLE CAUSE | SOLUTIONS | |
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| • Check connection of power cord to power |
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| source. |
1) Air conditioner will not | • No power to the unit. |
| • Check fuse or circuit breaker. |
| • Set SELECTOR SWITCH to position other | ||
operate. |
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| than “OFF”. | |
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| • The power cord “RESET” button must always |
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| be pushed in (engaged) for correct operation. |
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| • Dirty air filter. |
| • Clean/replace air filter. |
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| • Check with dealer to determine proper unit | |
2) Inefficient or no cooling. | • Unit size inappropriate for application. | capacity for application. | |
• Blocked air flow. |
| • Remove obstruction from grill or outdoor | |
| • Power interruption, settings changed too | louvres. | |
| quickly, or compressor overload tripped. | • Turn the unit off and wait 5 minutes before | |
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| attempting to restart. |
3) Noisy unit. | • Loose parts. |
| • Tighten loose parts. |
• Inadequate support. |
| • Provide additional support to unit. | |
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4) Odors. | • Formation of mold, mildew, or algae on | • Clean unit thoroughly. | |
wet surfaces. |
| • Place algaecide tablet in base pan. | |
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5) Water dripping outside. | • Hot and humid weather. |
| • Condensation |
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6) Water dripping inside. | • Unit is not properly angled to allow | • Unit must be installed on an angle for proper | |
water to drain outside. |
| condensation | |
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| make any adjustments. |
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| • When outdoor temperature is approximately |
7) Ice or frost | • Low outside temperature. |
| 18.3°C (65°F) or below, frost may form |
| when unit is in cooling mode. Switch unit to | ||
• Unit air filter is dirty. |
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| FAN (only) operation until frost melts. | |
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| • Remove and clean filter. |
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NOTES:
1)If circuit breaker is tripped repeatedly, or fuse is blown more than once, contact a qualified technician.
2)When unit is installed using proper installation steps, unit is properly tipped toward the outdoors to allow for condensation
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