
| 5 | 
 | 
 | 
 | DS1500 | 
| 
 | 
 | 
 | 
 | |
| 
 | 
 | 
 | 
 | |
| 
 | TROUBLESHOOTING GUIDE | 
 | 
 | |
| 
 | 
 | 
 | 
 | 
 | 
| Problem | Suggestions | 
 | 
 | 
 | 
| Power On: | Is power connected? | 
 | 
 | |
| the “Power On” LED | If using a power adapter (like PG 220), is it connected to a | |||
| is not lit | wall outlet? | 
 | 
 | 
 | 
| 
 | If using rail power, does rail have power? | 
 | ||
| 
 | Measure voltage at pin 1 and pin 5. | 
 | 
 | |
| 
 | 
 | |||
| On line Mode: | Is sensor connected to EXT TRIG pins (9 and 5 for  | |||
| EXT TRIG LED is | connector)? | 
 | 
 | 
 | 
| not lit (when external | Is power supplied to photo sensor? | 
 | 
 | |
| trigger activates) | Are the photo sensor LEDS (if any) working correctly? | |||
| 
 | Is the sensor/reflector system aligned? | 
 | ||
| 
 | 
 | |||
| On line Mode: | Is the software configuration consistent with the application | |||
| EXT TRIG LED is | condition | (operating | mode | etc.)? | 
| correctly lit but | In the WinHost program select the OPERATING MODE | |||
| nothing happens (no | tab and check for related parameters | 
 | 
 | |
| reading results) | 
 | 
 | 
 | 
 | 
| Serial On line | In the WinHost program select the OPERATING MODE | |||
| Mode: | tab and check if serial on line is enabled as operating | |||
| the reader is not | mode | 
 | 
 | 
 | 
| triggered (no reading | Are the Start – Stop characters correctly assigned? | 
 | ||
| results) | Is the serial trigger source correctly connected and | |||
| 
 | configured? | 
 | 
 | 
 | 
| 
 | 
 | |||
| On line Mode and | In the WinHost program select the OPERATING MODE | |||
| Serial On Line: | tab and check the TIMEOUT parameterization. | 
 | ||
| Reader doesn’t | 
 | 
 | 
 | 
 | 
| respond correctly to | 
 | 
 | 
 | 
 | 
| the expected | 
 | 
 | 
 | 
 | 
| external signals end | 
 | 
 | 
 | 
 | 
38