Troubleshooting

You can isolate problems with your scanning system by performing these checks (refer to Figure 9):

1.If your scanner’s cable is designed to receive Power Off the Terminal (P.O.T.), it will not operate unless it is connected to a working host terminal that is powered on.

2.Ensure that the interface cable is securely attached to the host. Consult your technical support manager or refer to your host system manual to identify the proper connection for the scanner.

3.If an external power supply is used, verify that it is securely connected to the interface cable and AC outlet. Also ensure that the power supply is the correct voltage rating for your area.

4.Check to see that the interface cable is securely connected at the scanner handle. Push the connector in to assure that it is firmly seated. Use a Phillips head screwdriver to ensure that the screw at the bottom of the scanner is fully tightened (but do not overtighten).

5.If, after checking all connections, the scanner still fails to function properly, exchange the power supply with a known good power supply.

6.Ensure that the scanner's interface type is compatible with the host terminal by consulting your POS system manual and/or the PowerScan Scanner Programming Guide.

7.Verify that the bar codes you are scanning are of satisfactory quality. Bar code label verifiers are available from your dealer if you need precise reporting of bar code details. Bar codes that are damaged (wrinkled, smudged, or torn) may cause the scanner to read poorly or not at all. If bar code quality seems to be the problem, check to see if the scanner will read a known good bar code (see Figure 7). You may also want to modify the programmable setting for advanced Quadralogic IIdecoding (see the section in this manual titled, Enhanced Scanning for Hard-to-Read Bar Codes).

14

PowerScan® Scanner

Page 20
Image 20
Datalogic Scanning SR, XLR, HD manual Troubleshooting

HD, LR, XLR, SR specifications

Datalogic Scanning has long been a leader in providing advanced imaging solutions, and its product lineup, which includes the SR, XLR, LR, and HD models, showcases the company's commitment to enhancing productivity and efficiency in various industries. Each of these scanners comes equipped with distinct features and technologies that make them suitable for different applications, from manufacturing to retail and warehousing.

The SR (Standard Range) scanner is designed for high-performance scanning in varying conditions. It supports omnidirectional scanning, facilitating faster checkout processes in retail environments. The SR model boasts advanced image processing technology that ensures accurate reading of damaged or poorly printed barcodes, minimizing downtime and improving operational efficiency. Its lightweight design enhances ease of use for extended periods, making it a favorite among store staff.

The XLR (Extended Long Range) version caters to industries that require barcode scanning from a distance. It is engineered for applications in large warehouses or manufacturing settings where items may be stacked high or stored in hard-to-reach locations. The XLR scanner supports both long-range and short-range scanning with exceptional precision, ensuring quick data capture even from distances of up to several meters. This flexibility significantly enhances productivity by reducing the need for workers to physically lift heavy items to scan barcodes.

The LR (Long Range) scanner is a versatile solution that strikes a balance between long-range and short-range capabilities. It is particularly effective in environments such as distribution centers, where both near-field and distant scanning tasks are frequent. With powerful imaging technology and excellent motion tolerance, operators can achieve high first-pass read rates, which is crucial for efficient sorting and inventory management.

Finally, the HD (High Density) scanner is designed to facilitate the reading of high-density barcodes commonly found on electronic parts and small merchandise. Its state-of-the-art sensor technology allows it to decode multiple barcode formats with speed and accuracy. The HD model is equipped with superior optics and illumination to ensure clear scanning, even under challenging lighting conditions.

In conclusion, Datalogic Scanning's SR, XLR, LR, and HD models represent a robust suite of scanning solutions tailored to meet diverse user needs in various industries. With advanced imaging capabilities, ergonomic designs, and superior performance features, these scanners stand out as essential tools for modern businesses looking to optimize their operations and enhance customer service.