Dell D06M001, M1PTF Network Problems, Wireless Connections, Wired Connections, Solving Problems

Solving Problems

Network Problems

Wireless Connections

If the network connection is lost — The wireless router is offline or wireless has been disabled on the computer.

•Check your wireless router to ensure it is powered on and connected to your data source (cable modem or network hub).

•Re-establish your connection to the wireless router (see “Setting Up a Wireless Connection” on page 14).

Wired Connections

If the network connection is lost —

•Check the cable to ensure it is plugged in and not damaged.

•Check the status of the link integrity light.

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The link integrity light on the integrated network connector lets you verify that your connection is working and provides information on the status:

•Off — A good connection exists between a 10-Mbps network and the computer, or the computer is not detecting a physical connection to the network.

If your network connection is not working, contact your network administrator.

•Solid green — A good connection exists between a 100-Mbps network and the computer.

•Solid orange — A good connection exists between a 1000-Mbps network and the computer.

NOTE: The link integrity light on the network connector is only for the wired cable connection. The link integrity light does not provide status for wireless connections.

If the problem persists, contact your network administrator.