Manuals / Dell / Computer Equipment / Personal Computer

Dell 0M1PTFA00, DCME, D06M001 DellConnect, Getting Help, Technical Support and Customer Service

Models: M1PTF D06M DCME D06M001 0M1PTFA00

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Technical Support and Customer Service

Dell’s support service is available to answer your questions about Dell hardware. Our support staff uses computer-based diagnostics to provide fast, accurate answers.

To contact Dell’s support service, see “Before You Call” on page 53 and then see the contact information for your region or go to support.dell.com.

Getting Help

DellConnect

DellConnect™ is a simple online access tool that allows a Dell service and support associate to access your computer through a broadband connection, diagnose your problem, and repair it all under your supervision. For more information, go to support.dell.com/dellconnect.

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Dell 0M1PTFA00, DCME, D06M001 setup guide DellConnect, Getting Help, Technical Support and Customer Service

Contents

SETUP GUIDE INSPIRONPage SETUP GUIDE INSPIRONRegulatory model DCME and D06M Regulatory type D06M001 Notes, Cautions, and Warnings Using Support Tools ContentsUsing Your Inspiron Desktop Solving ProblemsIndex Finding More Information and Resources Basic Specifications AppendixContents Getting HelpSetting Up Your Inspiron Desktop Before Setting Up Your ComputerINSPIRON Connect the Display Setting Up Your Inspiron DesktopDisplay Connection TypeComputer CableSetting Up Your Inspiron Desktop Connect the Keyboard and MouseConnect the Network Cable Optional Setting Up Your Inspiron Desktopit now Setting Up Your Inspiron Desktop Connect the Power CableSetting Up Your Inspiron Desktop Press the Power ButtonSet Up Microsoft Windows Create System Recovery Media RecommendedSetting Up Your Inspiron Desktop Setting Up a Wired Connection Connect to the Internet OptionalSetting Up Your Inspiron Desktop Windows Setting Up a Wireless ConnectionSetting Up Your Internet Connection Windows VistaWindows Setting Up Your Inspiron DesktopWindows Vista 2. Click Start → Control PanelUsing Your Inspiron Desktop Front View FeaturesINSPIRON 7 FlexBay cover - Covers the FlexBay slot Using Your Inspiron DesktopUsing Your Inspiron Desktop Back View FeaturesUsing Your Inspiron Desktop NOTE The power supply light may not be available on all computersBack Panel Connectors InspironUsing Your Inspiron Desktop 8 Front L/R line-out connector - Connects to front L/R speakers 2 VGA connector - Connects to the displayNOTE When used with a monitor, only the video signal will be read Using Your Inspiron DesktopUsing Your Inspiron Desktop Software FeaturesProductivity and Communication Entertainment and MultimediaRemove a Category or Icon Dell DockAdd a Category Add an IconUsing Your Inspiron Desktop Dell DataSafe Online BackupSolving Problems Beep CodesINSPIRON Solving Problems Network ProblemsWireless Connections Wired ConnectionsSolving Problems Power ProblemsIf the power light is solid amber Solving ProblemsIf you receive an insufficient memory message Memory ProblemsSolving Problems If you experience other memory problemsSolving Problems Lockups and Software ProblemsStart menu Solving ProblemsWindows Vista WindowsUsing Support Tools Dell Support CenterINSPIRON 1. Go to downloadstore.dell.com/media Using Support ToolsMy Dell Downloads System MessagesCPU fan failure - CPU fan has failed. CPU Using Support ToolsHardware Troubleshooter Using Support Tools1. Click Start → Help and Support Dell Diagnostics Starting Dell Diagnostics From Your Hard DriveUsing Support Tools a. The PSA will start running the tests If PSA is invokedIf PSA is not invoked Using Support ToolsUsing Support Tools Starting Dell Diagnostics From the Drivers and Utilities DiscNOTE The Drivers and Utilities disc may not ship with your computer 1. Insert the Drivers and Utilities disc11. Remove the Drivers and Utilities disc Using Support Tools7. Select the test you want to run Option Restoring Your Operating SystemOperating System disc INSPIRONSystem Restore Starting System RestoreRestoring Your Operating System Dell DataSafe Local Backup Undoing the Last System RestoreRestoring Your Operating System Dell DataSafe Local Backup Basic Restoring Your Operating System5. Select Repair Your Computer System Recovery Media Upgrading to Dell DataSafe Local Backup ProfessionalRestoring Your Operating System Restoring Your Operating System Dell Factory Image Restore3. Select Repair Your Computer Starting Dell Factory Image RestoreThe System Recovery Options window appears Restoring Your Operating System7. Click Next. The Confirm Data Deletion screen appears Restoring Your Operating SystemINSPIRON Getting HelpDellConnect Getting HelpTechnical Support and Customer Service Dell Marketing and Sales e-mail addresses Online ServicesDell Support websites Dell Support e-mail addressesAutomated Order-Status Service Product InformationGetting Help Getting Help Returning Items for Repair Under Warranty or for CreditGetting Help Before You CallGetting Help Diagnostic ChecklistGetting Help Contacting DellINSPIRON the Service Manual atFinding More Information and Resources If you need toIf you need to Finding More Information and ResourcesBasic Specifications Computer ModelINSPIRON Video DrivesComputer Information MemoryAudio External ConnectorsPower Basic Specifications40G for 2 ms with a change in Computer EnvironmentBasic Specifications Computer EnvironmentAppendix Macrovision Product NoticeINSPIRON Regulatory model number Information for NOM, or Official Mexican Standard Only for MexicoAppendix ImporterINSPIRON IndexIndex warranty returns 52 Windows worldwide 50 System Messages 33 System Restoretechnical support 49 temperature operating and storage ranges USB back connectors 21 front connectorsPage Printed in the U.S.A 0M1PTFA00