Memory Problems
If you receive an insufficient memory message —
•Save and close any open files and exit any open programs you are not using to see if that resolves the problem.
•See the software documentation for minimum memory requirements. If necessary, install additional memory (see the Service Manual at support.dell.com/manuals).
•Reseat the memory module(s) into the connector(s) (see the Service Manual at support.dell.com/manuals).
•If the problem persists, contact Dell (see “Contacting Dell” on page 55).
Solving Problems
If you experience other memory problems —
•Ensure that you are following the memory installation guidelines (see the Service Manual at support.dell.com/manuals).
•Check if the memory module is compatible with your computer. Your computer supports DDR3 memory. For more information about the type of memory supported by your computer, see “Basic Specifications” on page 58.
•Run the Dell Diagnostics (see “Dell Diagnostics” on page 36).
•If the problem persists, contact Dell (see “Contacting Dell” on page 55).
29
