INSPIRON

Solving Problems

This section provides troubleshooting information for your computer. If you can not solve your problem using the following guidelines, see “Using Support Tools” on page 23 or see “Contacting Dell” on page 34.

Network Problems

Wireless Connections

If the wireless network connection is lost

Interference may be blocking or interrupting your wireless connection. Try moving the computer closer to your wireless router.

Wired Connections

If the network connection is lost — The cable is loose or damaged.

Check the cable to ensure it is plugged in and not damaged.

The link integrity light on the integrated network connector lets you verify that your connection is working and provides information on the status:

Green — A good connection exists between a 10-Mbps network and the computer.

Orange — A good connection exists between a 100-Mbps network and the computer.

Off — The computer is not detecting a physical connection to the network.

NOTE: The link integrity light on the network connector is only for the wired cable connection. The link integrity light does not provide status for wireless connections.

18

Page 20
Image 20
Dell PP38L, 1410, Y727H Solving Problems, Network Problems, Check the cable to ensure it is plugged in and not damaged