Troubleshooting 131
ADJUST THE POWER PROPERTIES —See "Configuring Power Management
Settings" on page54.
RESEAT THE MEMORY MODULES —If the computer power light turns on, but
the display remains blank, reinstall the memory modules (see "Memory" on
page163).
Printer Problems CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
NOTE: If you need technical assistance for your printer, contact the printer’s
manufacturer.
CHECK THE PRINTER DOCUMENTATION —See the printer documentation for
setup and troubleshooting information.
ENSURE THAT THE PRINTER IS TURNED ON
CHECK THE PRINTER CABLE CONNECTIONS —
• See the printer documentation for cable connection information.
• Ensure that the printer cables are securely connected to the printer and
the computer.
TEST THE ELECTRICAL OUTLET —Ensure that the electrical outlet is working by
testing it with another device, such as a lamp.
VERIFY THAT THE PRINTER IS RECOGNIZED BY WINDOWS —
Windows XP:
1
Click
Start
→
Control Panel
→
Printers and Other Hardware
→
View
installed printers or fax printers
.
2
If the printer is listed, right-click the printer icon.
3
Click
Properties
→
Ports
. For a parallel printer, ensure that the
Print to the
following port(s):
setting is
LPT1 (Printer Port)
. For a USB printer, ensure
that the
Print to the following port(s):
setting is
USB
.
Windows Vista:
1
Click the Windows Vista Start button
→
Control Panel
→
Hardware
and Sound
→
Printer
.
2
If the printer is listed, right-click the printer icon.