Solving Problems: Dell™ 1707FPV Flat Panel Monitor User's Guide

Optimum Resolution 1280 x1024 60Hz

 

Optimum Resolution 1280 x1024 60Hz

This means that the monitor cannot synchronize with the signal that it is receiving from the computer. Either the signal is too high or too low for the monitor to use. See Monitor Specifications for the Horizontal and Vertical frequency ranges addressable by this monitor. Recommended mode is 1280 X 1024 @ 60Hz.

Occasionally, no warning message appears, but the screen is blank. This could also indicate that the monitor is not synchronizing with the computer or that the monitor is in a power save mode.

General Problems

The following table contains general information about common monitor problems you might encounter.

COMMON

PROBLEM DESCRIPTION

POSSIBLE SOLUTIONS

SYMPTOMS

 

 

No Video/Power

No picture, monitor is dead

Check connection integrity at the both ends of the video cable, verify that the

LED off

 

monitor and computer are plugged into a working electrical outlet, and that

 

 

you have pressed the power button.

No Video/Power

No picture or no brightness

Press the input select button in the front of the monitor and ensure the

LED on

 

correct input source is selected.

 

 

Increase brightness & contrast controls.

 

 

Perform monitor self-test feature check.

 

 

Check for bent or broken pins on the end of the video cable.

 

 

Reboot your computer and monitor.

Poor Focus

Picture is fuzzy, blurry, or

 

ghosting

Push Auto Adjust button.

Adjust Phase and Clock controls via OSD.

Eliminate video extension cables.

Perform monitor reset.

Lower video resolution or increase font size.

Shaky/Jittery

Wavy picture or fine

Push Auto Adjust button.

Video

movement

Adjust Phase and Clock controls via OSD.

 

 

Perform monitor reset.

 

 

Check environmental factors.

 

 

Relocate and test in another room.

Missing Pixels

LCD screen has spots

Cycle power on-off

 

 

These are pixels that are permanently off and this is a natural defect

 

 

that occurs in LCD technology.

Brightness

Picture too dim or too bright

Perform monitor reset.

Problems

 

Push Auto Adjust button.

 

 

Adjust brightness & contrast controls.

Geometric

Screen not centered correctly

Perform monitor reset on "Position Settings Only".

Distortion

 

Push Auto Adjust button.

 

 

Adjust the centering controls.

 

 

Ensure monitor is in proper video mode.

Horizontal/Vertical

Screen has one or more lines

Perform monitor reset.

Lines

 

Push Auto Adjust button.

 

 

Adjust Phase and Clock controls via OSD.

 

 

Perform monitor self-test feature check and determine if these lines are

 

 

also in self-test mode.

 

 

Check for bent or broken pins.

Sync Problems

Screen is scrambled or

Perform monitor reset.

 

appears torn

Push Auto Adjust button.

 

 

Adjust Phase and Clock controls via OSD.

 

 

Perform monitor self-test feature check to determine if scrambled screen

 

 

appears in self-test mode.

 

 

Check for bent or broken pins.

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Dell 1707FPV appendix General Problems