X6741bk0.book Page 21 Wednesday, September 22, 2004 1:55 PM
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| Problem Description | Suggested Resolution |
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| yellow | A possible processor failure has occurred. | • Reinstall the processor and restart the computer. |
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| green | Memory modules are detected, but a | • If you have one memory module installed, reinstall |
| memory failure has occurred. | it and restart the computer. | |
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| • If you have two memory modules installed, remove | |
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| the modules, reinstall one module, and then restart | |
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| the computer. If the computer starts normally, | |
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| reinstall the second module. |
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| • If available, install properly working memory of the |
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| same type into your computer. |
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| • If the problem persists, contact Dell. |
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| yellow | A possible PCI expansion card failure has | • Determine if a conflict exists by removing a card |
| occurred. | (not the video card) and then restarting the | |
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| computer. | |
| green |
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| • If the problem persists, reinstall the card that you | |
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| removed, remove a different card, and then restart | |
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| the computer. |
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| • Repeat this process for each card. If the computer |
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| starts normally, troubleshoot the last card removed |
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| from the computer for resource conflicts (see |
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| ""Resolving Software and Hardware |
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| Incompatibilities" on page 24"). |
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| • Move each card one at a time to a different PCI slot |
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| and restart the computer after each move. |
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| • If the problem persists, contact Dell. |
A possible IDE drive failure has occurred. • Reseat all IDE drive power and data cables and
yellowrestart the computer. green
green yellow
A possible USB failure has occurred. • Reinstall all USB devices, check cable connections,
greenand then restart the computer. green
green yellow
Quick Reference Guide
21
