For any problem encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and problem description exactly as it appears and follow the instructions on the screen. If you cannot resolve the problem, contact Dell (see "Contacting Dell" on page 177).

NOTE: The Service Tag for your computer is located at the top of each test screen. When contacting Dell support, have your Service Tag ready.

The following tabs provide additional information for tests run from the Custom Test or Symptom Tree option:

Tab

Function

 

 

Results

Displays the results of the test and any

 

error conditions encountered.

 

 

Errors

Displays error conditions encountered,

 

error codes, and the problem

 

description.

 

 

Help

Describes the test and any requirements

 

for running the test.

 

 

Configuration

Displays your hardware configuration

 

for the selected device.

 

The Dell Diagnostics obtains

 

configuration information for all

 

devices from system setup, memory, and

 

various internal tests, and it displays

 

the information in the device list in

 

the left pane of the screen. The device

 

list may not display the names of all

 

the components installed on your

 

computer or all devices attached to

 

your computer.

 

 

Parameters

Allows you to customize the test by

 

changing the test settings.

 

 

Troubleshooting

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Dell 1720 owner manual 103

1720 specifications

The Dell 1720 and 1520 printers represent a significant milestone in the world of printing technology, catering primarily to small businesses and office settings. Both models are monochrome laser printers, renowned for their ability to deliver high-quality prints with exceptional speed and efficiency.

The Dell 1720 is designed with performance in mind, boasting a print speed of up to 33 pages per minute, making it ideal for high-volume printing environments. Equipped with a 400 MHz processor and 64 MB of memory, it ensures fast processing of complex documents, thereby reducing wait times for users. Its maximum print resolution of 1200 x 1200 dpi guarantees crisp, clear text and sharp graphics, suitable for professional presentations and reports.

On the other hand, the Dell 1520, while slightly less powerful, still offers impressive capabilities. It provides a print speed of up to 30 pages per minute and features a similar print resolution of 1200 x 1200 dpi. The compact design of the 1520 makes it a great option for businesses with limited space, while still maintaining robust performance standards.

Both printers utilize Dell's proprietary Toner Management System, which helps monitor toner levels and notifies users when it's time to order replacements. This technology aids in minimizing downtime and ensures continued productivity. The printers are compatible with a variety of operating systems including Windows and Mac OS, making them versatile solutions for diverse office environments.

Another important feature of the Dell 1720 and 1520 is their energy efficiency, thanks to Energy Star certification. This ensures that both models consume less power compared to traditional printers, making them eco-friendly choices for businesses looking to reduce their carbon footprint.

In terms of connectivity, both models come equipped with USB 2.0 ports for straightforward connections to computers. Additionally, the Dell 1720 offers optional networking capabilities with an Ethernet port, allowing for sharing across multiple users in a networked environment.

With a range of features including reliable performance, energy efficiency, and robust print quality, the Dell 1720 and 1520 remain popular choices among small to medium-sized businesses seeking dependable monochrome printing solutions.