Problems With Your Order

If you have a problem with your order, such as missing parts, wrong parts, or incorrect billing, contact Dell for customer assistance. Have your invoice or packing slip handy when you call. For the telephone number to call for your region, see "Contacting Dell" on page 177.

Product Information

If you need information about additional products available from Dell, or if you would like to place an order, visit the Dell website at www.dell.com. For the telephone number to call for your region or to speak to a sales specialist, see "Contacting Dell" on page 177.

Returning Items for Warranty Repair or Credit

Prepare all items being returned, whether for repair or credit, as follows:

1Call Dell to obtain a Return Material Authorization Number, and write it clearly and prominently on the outside of the box.

For the telephone number to call for your region, see "Contacting Dell" on page 177.

2Include a copy of the invoice and a letter describing the reason for the return.

3Include a copy of the Diagnostics Checklist (see "Diagnostics Checklist" on page 176), indicating the tests that you have run and any error messages reported by the Dell Diagnostics (see "Dell Diagnostics" on page 99).

4Include any accessories that belong with the item(s) being returned (power cables, software floppy disks, guides, and so on) if the return is for credit.

5Pack the equipment to be returned in the original (or equivalent) packing materials.

You are responsible for paying shipping expenses. You are also responsible for insuring any product returned, and you assume the risk of loss during shipment to Dell. Collect On Delivery (C.O.D.) packages are not accepted.

Returns that are missing any of the preceding requirements will be refused at Dell’s receiving dock and returned to you.

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Getting Help

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Dell 1720 owner manual Problems With Your Order
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1720 specifications

The Dell 1720 and 1520 printers represent a significant milestone in the world of printing technology, catering primarily to small businesses and office settings. Both models are monochrome laser printers, renowned for their ability to deliver high-quality prints with exceptional speed and efficiency.

The Dell 1720 is designed with performance in mind, boasting a print speed of up to 33 pages per minute, making it ideal for high-volume printing environments. Equipped with a 400 MHz processor and 64 MB of memory, it ensures fast processing of complex documents, thereby reducing wait times for users. Its maximum print resolution of 1200 x 1200 dpi guarantees crisp, clear text and sharp graphics, suitable for professional presentations and reports.

On the other hand, the Dell 1520, while slightly less powerful, still offers impressive capabilities. It provides a print speed of up to 30 pages per minute and features a similar print resolution of 1200 x 1200 dpi. The compact design of the 1520 makes it a great option for businesses with limited space, while still maintaining robust performance standards.

Both printers utilize Dell's proprietary Toner Management System, which helps monitor toner levels and notifies users when it's time to order replacements. This technology aids in minimizing downtime and ensures continued productivity. The printers are compatible with a variety of operating systems including Windows and Mac OS, making them versatile solutions for diverse office environments.

Another important feature of the Dell 1720 and 1520 is their energy efficiency, thanks to Energy Star certification. This ensures that both models consume less power compared to traditional printers, making them eco-friendly choices for businesses looking to reduce their carbon footprint.

In terms of connectivity, both models come equipped with USB 2.0 ports for straightforward connections to computers. Additionally, the Dell 1720 offers optional networking capabilities with an Ethernet port, allowing for sharing across multiple users in a networked environment.

With a range of features including reliable performance, energy efficiency, and robust print quality, the Dell 1720 and 1520 remain popular choices among small to medium-sized businesses seeking dependable monochrome printing solutions.
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