Dell 2208WFP Product Specific Problems , Universal Serial Bus (USB) Specific Problems

Product Specific Problems
Universal Serial Bus (USB) Specific Problems
Brightness Problems
Picture too dim or
too bright
lReset the monitor to Factory Settings.
lAuto Adjust via OSD.
lAdjust brightness & contrast controls via OSD.
Geometric Distortion
Screen not
centered correctly
lReset the monitor to Factory Settings.
lAuto Adjust via OSD.
lAdjust brightness & contrast controls via OSD.
NOTE: When using '2:DVI-D', the positioning adjustments are not available.
Horizontal/Vertical Lines
Screen has one or
more lines
lReset the monitor to Factory Settings.
lPerform Auto Adjust via OSD.
lAdjust Phase and Pixel Clock controls via OSD.
lPerform monitor self-test feature check and determine if these lines are also in self-test mode.
lCheck for bent or broken pins in the video cable connector.
NOTE: When using '2:DVI-D', the Pixel Clock and Phase adjustments are not available.
Synchronization Problems
Screen is
scrambled or
appears torn
lReset the monitor to Factory Settings.
lPerform Auto Adjust via OSD.
lAdjust Phase and Pixel Clock controls via OSD.
lPerform monitor self-test feature check to determine if scrambled screen appears in self-test mode.
lCheck for bent or broken pins in the video cable connector.
lRestart the computer in the safe mode.
Safety Related Issues
Visible signs of
smoke or sparks
lDo not perform any troubleshooting steps.
lContact Dell immediately.
Intermittent Problems
Monitor
malfunctions on &
off
lEnsure that the video cable connecting the monitor to the computer is connected properly and is secure.
lReset the monitor to Factory Settings.
lPerform monitor self-test feature check to determine if the intermittent problem occurs in self-test mode.
Missing Color
Picture missing
color
lPerform monitor self-test feature check.
lEnsure that the video cable connecting the monitor to the computer is connected properly and is secure.
lCheck for bent or broken pins in the video cable connector..
Wrong Color
Picture color not
good
lChange the Color Setting Mode in the Color Settings OSD to Graphics or Video depending to the
application.
lTry different Color Preset Settings in Color Settings OSD. Adjust R/G/B value in Color Settings OSD if the
Color Management is turned off.
lChange the Input Color Format to PC RGB or YPbPr in the Advance Setting OSD.
Imageretentionfroma
static image left on the
monitorforalongperiod
of time
Faint shadow from
the static image
displayed appears
on the screen
lUse the Power Management feature to turn off the monitor at all times when not in use (for more
information, see Power Management Modes).
lAlternatively, use a dynamically changing screensaver.
Specific Symptoms
What You Experience
Possible Solutions
Screen image is too small
Image is centered on screen, but does not fill
entire viewing area
lCheck the Scaling Ratio setting in Image Setting OSD
lReset the monitor to Factory Settings.
Cannot adjust the monitor
with the buttons on the front
panel
OSD does not appear on the screen
lTurn off the monitor, unplug the power cord, plug back, and then turn on
the monitor.
The monitor will not go into
power saving mode.
No picture, the LED light is blue. When press
“+”, “-” or “Menu” key, the message “ No S-
Video input signal ”, “ No Composite input signal
”or “ No Component input signal ” appears
lMove mouse or hit any key on the keyboard or activate the video player,
thenaccesstheOSDtosetAudiotooffstate.
No Input Signal when user
controls are pressed
No picture, the LED light is blue. When press +, -
or Menu key, the message No S-Video input
signal, No Composite input signal, or No
Componentinputsignalappears
l
Check the signal source. Ensure the Computer is not in the power saving
mode by moving the mouse or pressing any key on the keyboard.
lCheck to make sure Video Source to S-
Video, Composite or Component is
powered and playing video media.
lCheckwhetherthesignalcableispluggedinproperly.Re-plug the
signal cable if necessary.
lReset the computer or video player.
The picture does not fill the
entire screen.
The picture cannot fill the height or width of the
screen
lDue to different video formats (aspect ratio) of DVDs, the monitor may
display in full screen.
Input auto switching to
another source
Can't select input source
lUnder"Auto Detect"mode if one of the DVI or VGA signal is lost(or cable
disconnected)this display will automatically to the other input source
where a signal exist.
NOTE: When choosing DVI-D mode, the Auto Adjustfunctionisnotavailable.
Specific Symptoms
What You Experience
Possible Solutions
USB interface is not working
USB peripherals are not working
lCheck that your monitor is turned ON.
lReconnecttheupstreamcabletoyourcomputer.
lReconnecttheUSBperipherals(downstreamconnector).
lSwitch off and then turn on the monitor again.