Dell N4010 Getting Help, Finding More Information and Resources Specifications Appendix, Index

Contents

Memory Problems . . . . . . . . . . . . . . . . . . . . . 49 Lockups and Software Problems . . . . . . . . . 49

Using Support Tools . . . . . . . . . . . . . . . . . . .52

Dell Support Center . . . . . . . . . . . . . . . . . . . . 52

My Dell Downloads . . . . . . . . . . . . . . . . . . . . 53

System Messages . . . . . . . . . . . . . . . . . . . . . 53

Hardware Troubleshooter . . . . . . . . . . . . . . . 55

Dell Diagnostics . . . . . . . . . . . . . . . . . . . . . . . 55

Restoring Your Operating System . . . . . . .59

System Restore . . . . . . . . . . . . . . . . . . . . . . . 60

Dell DataSafe Local Backup . . . . . . . . . . . . . 61

System Recovery Media . . . . . . . . . . . . . . . . 64

Dell Factory Image Restore . . . . . . . . . . . . . 65

Getting Help . . . . . . . . . . . . . . . . . . . . . . . . .67

Technical Support and Customer

Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

DellConnect . . . . . . . . . . . . . . . . . . . . . . . . . . 68

4

Online Services . . . . . . . . . . . . . . . . . . . . . . . 69 Automated Order-Status Service . . . . . . . . . 70 Product Information. . . . . . . . . . . . . . . . . . . . 70

Returning Items for Repair Under

Warranty or for Credit . . . . . . . . . . . . . . . . . . 71 Before You Call. . . . . . . . . . . . . . . . . . . . . . . . 72 Contacting Dell. . . . . . . . . . . . . . . . . . . . . . . . 74

Finding More Information and

Resources . . . . . . . . . . . . . . . . . . . . . . . . . . .76

Specifications . . . . . . . . . . . . . . . . . . . . . . .78

Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . .86

Macrovision Product Notice. . . . . . . . . . . . . 86

Information for NOM, or Official

Mexican Standard (Only for Mexico). . . . . . 87

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88