Manuals / Dell / Computer Equipment / Laptop

Dell 2T7WR, N4010, P11G001 Technical Support and Customer Service, DellConnect, Getting Help

Models: P11G001 P11G N4010 02T7WRA02 2T7WR

1 94

Download 94 pages 45.39 Kb

Page 70

Image 70

Getting Help

Technical Support and

Customer Service

Dell’s support service is available to answer your questions about Dell hardware. Our support staff use computer-based diagnostics to provide fast, accurate answers.

To contact Dell’s support service, see “Before You Call” on page 72 and then see the contact information for your region or go to support.dell.com.

DellConnect

DellConnect™ is a simple online access tool that allows a Dell service and support associate to access your computer through a broadband connection, diagnose your problem and repair it all under your supervision. For more information, go to www.dell.com/dellconnect.

Page 70

Image 70

Dell N4010, P11G001, 02T7WRA02 setup guide Technical Support and Customer Service, DellConnect, Getting Help

Contents

INSPIRON SETUP GUIDEPage INSPIRON SETUP GUIDERegulatory model P11G series Regulatory type P11G001 Notes, Cautions, and Warnings Contents Solving ProblemsGetting Help Finding More Information and Resources Specifications AppendixContents IndexBefore Setting Up Your Computer Setting Up Your Inspiron LaptopINSPIRON Setting Up Your Inspiron Laptop Connect the AC AdapterSetting Up Your Inspiron Laptop Connect the Network Cable OptionalTo use a wired network connection, connect the network cable Press the Power Button Setting Up Your Inspiron LaptopSet Up Ubuntu Set Up the Operating SystemSet Up Microsoft Windows Setting Up Your Inspiron LaptopYou will require the following to create the system recovery media Create System Recovery Media RecommendedSetting Up Your Inspiron Laptop Dell DataSafe Local Backup3. Click Start → Programs→ Dell DataSafe Local Backup Setting Up Your Inspiron Laptop4. Click Create Recovery Media Install the SIM Card Optional Setting Up Your Inspiron LaptopSetting Up Your Inspiron Laptop 1 battery bay 2 SIM card slot 3 SIM cardEnable or Disable Wireless Optional Setting Up Your Inspiron LaptopSetting Up Your Inspiron Laptop To enable wireless 1. Ensure that your computer is turned onThe Intel Wireless Display window appears Set Up Wireless Display OptionalSetting Up Your Inspiron Laptop available at support.dell.comConnect to the Internet Optional Setting Up Your Inspiron LaptopWindows Vista Setting Up a Wired ConnectionSetting Up a Wireless Connection Setting Up Your Inspiron LaptopSetting Up Your Inspiron Laptop Setting Up Your Internet ConnectionWindows 3. Click Start → Control Panel2. Click Start → Control Panel Setting Up Your Inspiron LaptopWindows Vista WindowsSetting Up Your Inspiron Laptop Right View Features Using Your Inspiron LaptopINSPIRON Using Your Inspiron Laptop Left View Features Using Your Inspiron LaptopUsing Your Inspiron Laptop 1 Network connector - Connects your computer to a network or a broadband device if you are using a wired networkFront View Features Using Your Inspiron LaptopBack View Features Using Your Inspiron LaptopBattery Status Light Status Lights and IndicatorsUsing Your Inspiron Laptop Power Button Light/Power Indicator Light Using Your Inspiron LaptopComputer Base and Keyboard Features Using Your Inspiron LaptopUsing Your Inspiron Laptop 1 Power button and light - Turns the computer on or off when pressed. The light on the button indicates the power states. For more information on the power button light status, see “Status Lights and Indicators” on pageFlick Touch Pad GesturesScroll Using Your Inspiron LaptopRotate ZoomUsing Your Inspiron Laptop Windows Mobility Center System Setup BIOS UtilityMultimedia Control Keys Using Your Inspiron LaptopPlay the previous track or chapter Play or pause Mute the sound Decrease the volume level Increase the volume levelUsing Your Inspiron Laptop Play the next track or chapterUsing the Optical Drive Using Your Inspiron LaptopUsing Your Inspiron Laptop 1 disc 2 spindle 3 optical drive tray 4 eject buttonDisplay Features Using Your Inspiron LaptopUsing Your Inspiron Laptop 2 Camera - Built-in camera for video capture, conferencing, and chatRemoving and Replacing the Battery Using Your Inspiron LaptopUsing Your Inspiron Laptop 1 battery lock latch 2 battery 3 battery release latchProductivity and Communication Software FeaturesFastAccess Facial Recognition Using Your Inspiron LaptopEntertainment and Multimedia Dell DataSafe Online BackupUsing Your Inspiron Laptop Add an Icon Dell DockAdd a Category Remove a Category or IconBeep Codes Solving ProblemsINSPIRON Wired Connections Network ProblemsWireless Connections Solving ProblemsPower Problems Solving ProblemsSolving Problems Lockups and Software Problems Memory ProblemsSolving Problems If the computer stops responding or a solid blue screen appears Solving ProblemsWindows Vista Windows Solving Problems1. Click Start → Control Panel→ Programs→ Run programs made for previous versions of Windows Dell Support Center Using Support ToolsINSPIRON System Messages Using Support ToolsMy Dell Downloads 1. Go to downloadstore.dell.com/mediaUsing Support Tools Keyboard failure - Keyboard failure or loose cableUsing Support Tools Dell DiagnosticsHardware Troubleshooter 1. Click Start → Help and SupportIf PSA is invoked Starting Dell Diagnostics From Your Hard DriveUsing Support Tools NOTE The Drivers and Utilities disc may not ship with your computer Starting Dell Diagnostics From the Drivers and Utilities DiscIf PSA is not invoked 1. Insert the Drivers and Utilities discUsing Support Tools 11. Remove the Drivers and Utilities disc5. Type 1 to start the CD menu and press Enter to proceed INSPIRON Restoring Your Operating SystemOperating System disc OptionStarting System Restore System RestoreRestoring Your Operating System Undoing the Last System Restore Dell DataSafe Local BackupRestoring Your Operating System Dell DataSafe Local Backup Basic Restoring Your Operating System5. Select Repair Your Computer Upgrading to Dell DataSafe Local Backup Professional2. Click Upgrade Now Restoring Your Operating SystemSystem Recovery Media Restoring Your Operating SystemDell Factory Image Restore Restoring Your Operating SystemRestoring Your Operating System Starting Dell Factory Image RestoreThe System Recovery Options window appears 3. Select Repair Your ComputerGetting Help INSPIRONDellConnect Technical Support and Customer ServiceGetting Help Dell Support e-mail addresses Online ServicesDell Support websites Dell Marketing and Sales e-mail addressesProduct Information Automated Order-Status ServiceGetting Help Returning Items for Repair Under Warranty or for Credit Getting HelpBefore You Call Locating Your Service TagGetting Help Diagnostic Checklist Getting HelpContacting Dell Getting HelpGetting Help If you need to the Service Manual atFinding More Information and Resources INSPIRONFinding More Information and Resources If you need toProcessor SpecificationsComputer Model Computer InformationMemory ConnectorsSpecifications Communications SpecificationsMedia Card Reader AudioKeyboard VideoCamera Touch PadDisplay DisplaySpecifications 14.0” HD WLED with TrueLifeBattery BatterySpecifications AC AdapterPhysical configurable to less thanComputer Environment Computer EnvironmentSpecifications 40 to 149FMacrovision Product Notice AppendixINSPIRON Information for NOM, or Official Mexican Standard Only for Mexico AppendixIndex INSPIRONIndex wired network network cable, connecting 7 wireless network, solving worldwide 69 System Messages 53 system restore optionswarranty returns 71 Windows Program Compatibility Wizard 50 setup IndexPage 02T7WRA02 Printed in the U.S.A