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Diagnostics

Dell™ Vostro™ 320 Service Manual

Power Button Light

Beep Codes

System Messages

Dell Diagnostics

Starting Dell Diagnostics

Using Dell Diagnostics

Power Button Light

The power light blinks or remains solid to indicate five different states:

No light — The computer is in the off state; Hibernate mode; or is not receiving power

Solid Amber — The system board cannot start initialization. There may be a problem with either the system board or power supply.

Blinking Amber — The computer has detected an error during POST. The light will flash along with the three BIOS beep codes to indicate the error.

Blinking White — The computer is in sleep state. Press a key on the keyboard, move the mouse, or press the power button to resume to normal operation.

Solid White — The computer is fully functional and is in S0 (ON) state

Beep Codes

Your computer may emit a series of beeps during start-up if the monitor cannot display errors or problems. The following repetitive beep codes can help you troubleshoot problems with your computer.

 

System Beep Codes

 

 

Beep Code

Description

 

 

one beep

possible motherboard failure - BIOS ROM checksum failure

 

 

two beeps

no RAM detected

 

 

three beeps

possible motherboard failure - Chipset error

 

 

four beeps

RAM read/write failure

 

 

five beeps

real time clock failure

 

 

six beeps

video card or chip failure

 

 

seven beeps

processor failure

 

 

eight beeps

display failure

 

 

System Messages

If your computer has a problem, it may display a system message that will help you identify the cause and action needed to resolve the issue.

NOTE: If the message received is not listed in the following examples, see the documentation for either the operating system or for the program that was running when the message appeared.

System Messages

 

 

 

System Message

Description

 

 

 

Alert! Previous attempts at booting this system have failed at checkpoint [nnnn].

The computer failed to complete the boot routine three consecutive

For help in resolving this problem, please note this checkpoint and contact Dell

times for the same error

Technical Support

 

 

 

 

CMOS checksum error

Possible system board failure or RTC battery low

 

 

CPU fan failure

Possible CPU fan failure

 

 

Hard-disk drive failure

Possible hard drive failure during POST

 

 

Hard-disk drive read failure

Possible hard drive failure during hard drive boot test

 

 

Keyboard failure

Keyboard failure or loose cable. If reseating the cable does not solve

the problem, replace the keyboard

 

 

 

 

No bootable partition on hard drive, the hard drive cable is loose, or

 

no bootable device exists.

 

If the hard drive is your boot device, ensure that the cables are

No boot device available

 

connected and that the drive is installed properly and

 

 

partitioned as a boot device

 

Enter system setup and ensure that the boot • sequence

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Dell 320 specifications Diagnostics, Power Button Light, Beep Codes, System Messages