Solving Problems 141
Yes. The problem is resolved.
No. Go to step 5.
5Turn off the computer, swap the network cable with a known working
cable, and then turn on the computer.
Is the computer working properly?
Yes. You need a new network cable. Contact Dell for technical
assistance.
No. Contact Dell for technical assistance.
Recover From a Program That Is Not Responding
1Press <Ctrl><Alt><Delete>.
Did the Close Program window appear?
Yes. Go to step 2.
No. Skip to step 4.
2Click the program that no longer responds.
3Click End Task.
Is the computer operating properly?
Yes. The problem is resolved.
No. Go to step 4.
4Press the reset button to reboot the computer.
Restart a Computer That Is Not Responding
1Press the reset button to reboot the system.
Did the computer reboot?
Yes. Skip to step 4.
No. Go to step 2.
2Press and hold the power button until the computer turns off.
Did the computer reboot?
Yes. Skip to step 4.
No. Go to step 3.