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SECTION 6

Getting Help

Help Overview

Dell Contact Numbers

Contents

Main Notes, Notices, and Cautions Contents 1About Your Computer 2Advanced Features 3Installing Upgrades 4Technical Specifications 5Solving Problems Page 6Getting Help 7Additional Information Page Safety Instructions Safety FirstFor You and Your Computer Protecting Against Electrostatic Discharge Ergonomic Computing Habits Page Page Page Finding Information and Assistance Page Front View of Your Computer Page Controls and Indicators Back View of Your Computer Connecting Devices Page Page Inside Your Computer Page System Board Components Page Advanced Features System Settings Entering System Setup System Setup Screens System Setup Navigation Keys Changing the Boot Sequence list. appear with a check mark). Network Operations Page Integrated Devices Manageability Dell OpenManage IT Assistant Dell OpenManage Client Instrumentation Downloading Systems Management Utilities Security Chassis Intrusion Detection Security Cable Slot and Padlock Ring Page Password Protection System Password Page Page Setup Password Page Jumper Settings PSWD RTCRST Installing and Configuring Software TAPI Page Page Power Management Page Dell System Utilities AutoShutdown Asset Tag Auto Power On Page Installing Upgrades Computer Cover Removing the Computer Cover Page Page Replacing the Computer Cover Page Interior Service Label Page Power Supply Page Front Panel (Mini Tower Chassis Only) Page System Memory System Memory Installation Guidelines Upgrading System Memory Page Removing a Memory Module Installing a Memory Module Disk Drives and Media Installing a CD, Zip, or Other Externally Accessible Drive in a Mini Tower Chassis Page Page Page Page Installing a CD, Zip, or Other Externally Accessible Drive in a Desktop Chassis Page Page Page Page Installing a Hard Drive in a Mini Tower Chassis Page Page Page Page Page Page Installing a Hard Drive in a Desktop Chassis Page Page Page Page EIDE Device Installation Guidelines SCSI Device Installation Guidelines Page AGP Card Brace (Mini Tower Chassis Only) Page Expansion Cards Installing an Expansion Card Page Page Removing an Expansion Card Microprocessor Upgrading the Microprocessor Page Page Page not Page Page System Battery Page Page Page Page Page Page Page Page Page Before You Begin Power Proble ms Monitor Problems Page Video Problems Page Sound and Speaker Problems Page Printer Problems Serial or Parallel Device Problems Page Mouse Problems Keyboard Problems Page Diskette Drive Problems Page Hard Drive Problems Page Page Battery Problems Expansion-Card Problems Network Problems Page Recover From a Program That Is Not Responding Restart a Computer That Is Not Responding Repairing a Wet Computer Repairing a Dropped or Damaged Computer Hardware Conflicts System Memory Problems Microprocessor Problems Page System Board Problems Reset Corrupted BIOS Settings Dell Diagnostics When to Use the Dell Diagnostics Features Before You Start Testing Running the Dell Diagnostics Page Page Advanced Testing Page Messages and Codes System Messages Page Page Page Page Page System Beep Codes Page Warning Messages Diagnostics Messages Diagnostic Indicators Front-Panel Indicators Page Page Page SNMP Platform Event Traps Software Problems Operating System Compatibility Input Errors Error Messages Device Drivers Memory-Resident Programs Program Conflicts Memory Address Conflicts Interrupt Assignment Conflicts BIOS Recovery Utility Page Page Page Help Overview Technical Assistance Help Tools Page Page Problems With Your Order Product Information Returning Items for Warranty Repair or Credit Before You Call Diagnostics Checklist Dell Contact Numbers Page Page Page Page Page Page Page Page Page Page Page Page Page Regulatory Notices FCC Notices (U.S. Only) Class A Class B IC Notice (Canada Only) CE Notice (European Union) Battery Disposal EN 55022 Compliance (Czech Republic Only) VCCI Notice (Japan Only) Class A ITE VCCI-A Class B ITE MIC Notice (Republic of Korea Only) Polish Center for Testing and Certification Notice Wymagania Polskiego Centrum Bada i Certyfikacji Page Pozostae instrukcje bezpieczestwa Page ENERGY STAR Compliance Limited Warranty and Return Policy Three-Year Limited Warranty (U.S. Only) Page Page Three-Year Limited W arranty (Canada Only) Page Page Page One-Year End-User Manufacturer Guarantee (Latin America and the Caribbean Only) Page "Total Satisfaction" Return Policy (U.S. and Canada Only)