External Keyboard Problems

NOTE: When you attach an external keyboard, the integrated keyboard remains fully functional.

CH E C K T H E K E Y B O A R D C A B L E — Shut down the computer (see page 40). Disconnect the keyboard cable and check it for damage. Firmly reconnect the cable.

If you are using a keyboard extension cable, disconnect it and connect the keyboard directly to the computer.

CH E C K T H E EX T E R N A L K E Y B O A R D —

1 Shut down the computer (see page 40), wait 1 minute, and turn it on again.

2 Verify that the numbers, capitals, and scroll lock lights on the keyboard blink during the boot routine.

3 From the Windows® desktop, click the Start button, point to All Programs, point to Accessories, and click Notepad.

4 Type some characters on the external keyboard and verify that they appear on the display. If you cannot verify these steps, you may have a defective external keyboard.

TO V E R I F Y T H A T T H E P R O B L E M I S W I T H T H E EX T E R N A L K E Y B O A R D , C H E C K T H E I N T E G R A T E D K E Y B O A R D —

1 Shut down the computer (see page 40).

2 Disconnect the external keyboard.

3 Turn on the computer.

4 From the Windows desktop, click the Start button, point to Programs, point to Accessories, and click Notepad.

5 Type some characters on the external keyboard and verify that they appear on the display.

If the characters appear now but did not with the external keyboard, you may have a defective external keyboard. Contact Dell (see page 126).

Unexpected Characters

DI S A B L E T H E N U M E R I C K E Y P A D . Press to disable the numeric keypad if numbers are displayed instead of letters. Verify that the numbers lock light is not lit.

Using the Keyboard and Touch Pad

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Dell 5100, 5150 manual External Keyboard Problems, Unexpected Characters
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5100, 5150 specifications

The Dell Latitude series has been a cornerstone of business laptops with a reputation for reliability and performance. Two notable models in this lineup are the Dell 5150 (PP07L) and the Dell 5100 (PP08L). Both laptops cater to professionals seeking a balance between portability and robust functionality.

The Dell 5150 combines a sleek design with powerful internals. One of its main features is the Intel Core i5 processor, providing ample processing power for multitasking and running demanding applications. Equipped with a 15.6-inch display, the 5150 offers a resolution of up to 1920x1080 pixels, delivering vibrant visuals and crisp text, ideal for presentations and document editing. Enhanced graphics are supported by Intel HD Graphics, which ensures smooth performance for casual gaming and video playback.

On the connectivity front, the Dell 5150 excels with various ports including USB 3.0, HDMI, and an SD card reader, making it versatile for connecting peripherals. The laptop also supports Wi-Fi 6, ensuring faster and more reliable internet connections. Security features such as a fingerprint reader and optional smart card reader enhance data protection, meeting the needs of organizations with stringent security protocols.

Similarly, the Dell 5100 is designed to meet modern business requirements. This model also features an Intel Core i5 processor, paired with a generous amount of RAM, promoting efficient multitasking and productivity. The Dell 5100 stands out with its comprehensive battery life, allowing users to work remotely for extended periods without the need for frequent charging.

Its vibrant 15.6-inch Full HD display provides excellent image quality, catering to professionals who require precision in visual presentations. The laptop includes robust connectivity options as well and features upgraded Bluetooth technology for seamless device pairing.

Both the Dell 5150 and Dell 5100 prioritize user comfort with ergonomic keyboards that enhance typing ease, making them suitable for long work sessions.

With durability in mind, these laptops adhere to military-grade testing standards, ensuring they can withstand the rigors of travel and daily use. Overall, the Dell 5150 (PP07L) and Dell 5100 (PP08L) are compelling choices for business users seeking reliable performance, advanced features, and stylish designs in their computing devices. Their blend of technology and robust functionality positions them as strong contenders in the competitive business laptop market.
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