Troubleshooting 31
Troubleshooting Hardware Problems in the Windows Vista® Operating System
If a device is either not detected during the operating system setup or is
detected but incorrectly configured, you can use the Hardware
Troubleshooter to resolve the incompatibility.
To start the Hardware Troubleshooter:
1
Click the Windows Vista start button
,
and click
Help and Support.
2
Typ e
hardware troubleshooter
in the search field and press
<Enter> to start the search.
In the search results, select the option that best describes the problem and
follow the remaining troubleshooting steps.
Dell Diagnostics
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions that shipped with your compter.
When to Use the Dell Diagnostics
If you experience a problem with your computer, perform the checks in Lockups
and Software Problems (see "Lockups and Software Problems" on page37) and
run the Dell Diagnostics before you contact Dell for technical assistance.
It is recommended that you print these procedures before you begin.
NOTICE: The Dell Diagnostics works only on Dell™ computers.
NOTE: The Drivers and Utilities media is optional and may not ship with your computer.
See the System Setup section in the Service Manual to review your computer’s
configuration information, and ensure that the device that you want to test
displays in the system setup program and is active.
Start the Dell Diagnostics from your hard drive or from the Drivers and
Utilities media.
USB OVER CURRENT ERROR —Disconnect the USB device. Use external power
source for the USB device.
WARNING: SYSTEM FAN FAILURE, PLEASE CONTACT DELL TECHNICAL SUPPORT
IMMEDIATELY —System fan failure. Replace system fan.
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