36 Troubleshooting
Memory Problems CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions that shipped with your computer.
IF THE POWER LIGHT IS BLINKING AMBER —The computer is receiving electrical
power, a device might be malfunctioning or incorrectly installed.
• Remove and then reinstall the memory modules (s
ee the Service Manual on the
Dell Support website at support.dell.com
).
• Remove and then reinstall any cards (s
ee the Service Manual on the Dell Support
website at support.dell.com
).
• Remove and then reinstall the graphics card, if applicable (s
ee the Service Manual
on the Dell Support website at support.dell.com
).
ELIMINATE INTERFERENCE —Some possible causes of interference are:
• Power, keyboard, and mouse extension cables.
• Too many devices on a power strip.
• Multiple power strips connected to the same electrical outlet.
IF YOU RECEIVE AN INSUFFICIENT MEMORY MESSAGE —
• Save and close any open files and exit any open programs you are not using to see if
that resolves the problem.
• See the software documentation for minimum memory requirements. If necessary,
install additional memory (
See the Service Manual on the Dell Support website
at support.dell.com
).
• Reseat the memory modules (
See the Service Manual on the Dell Support
website at support.dell.com
) to ensure that your computer is successfully
communicating with the memory.
• Run the Dell Diagnostics (see "Dell Diagnostics" on page 31).
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