Dell 518, 519, MT480

58 Getting Help

book.book Page 58 Wednesday, July 2, 2008 1:51 PM

Contents

Main Notes, Notices, and Cautions ____________________ Contents 1 About Your Dell Inspiron 518/519 . . . . 7 2 Setting Up Your Computer. . . . . . . . . . . . 11 4 5 Reinstalling Your Operating System . . . 41 A Appendix . . . . . . . . . . . . . . . . . . . . . . . . . 59 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Page About Your Dell Inspiron 518/519 Front View 8 Back View Back Panel Connectors Page Setting Up Your Computer Installing Your Computer in an Enclosure Page Connecting to the Internet Setting Up Your Internet Connection Page Transferring Information to a New Computer Page Specifications Page Page Page NOTE: 22 NOTE: Page 24 NOTE: Page Page Troubleshooting Troubleshooting Tools Beep Codes Page System Messages Page Troubleshooting Hardware Problems in the Windows Vista Operating System Dell Diagnostics Page Page Page Solving Problems Power Problems Memory Problems Lockups and Software Problems The computer does not start up The computer stops responding 38 A program stops responding Start A solid blue screen appears A program crashes repeatedly Other software problems Page Reinstalling Your Operating System Drivers What Is a Driver? Identifying Drivers Reinstalling Drivers and Utilities Using the Drivers and Utilities media Restoring Your Operating System Using Microsoft Windows System Restore Using Dell Factory Image Restore Using the Operating System Media Page Finding Information NOTE: 50 Getting Help Obtaining Assistance Technical Support and Customer Service DellConnect Online Services AutoTech Service Automated Order-Status Service Problems With Your Order Product Information Returning Items for Warranty Repair or Credit Before You Call 56 Contacting Dell Page Appendix FCC Notice (U.S. Only) FCC Class B Macrovision Product Notice Index B C D E H I M O P S T W