Solving Problems | 35 |
Power Problems | 35 |
Memory Problems | 36 |
Lockups and Software Problems | 37 |
5 Reinstalling Your Operating System . . . | 41 |
Drivers | 41 |
What Is a Driver? | 41 |
Identifying Drivers | 42 |
Reinstalling Drivers and Utilities | 42 |
Using the Drivers and Utilities media | 43 |
Restoring Your Operating System | 44 |
Using Microsoft Windows System Restore | 45 |
Using Dell Factory Image Restore | 46 |
Using the Operating System Media | 47 |
6Finding Information . . . . . . . . . . . . . . . . 49
7Getting Help . . . . . . . . . . . . . . . . . . . . . . 51
Obtaining Assistance | 51 |
Technical Support and Customer Service | 52 |
DellConnect™ | 52 |
Online Services | 52 |
AutoTech Service | 53 |
Automated | 53 |
Problems With Your Order | 53 |
Product Information | 54 |
4
Contents
