HP 1200 Photo manual Error messages, Error code or message Possible cause Solution

chapter 8

Problem	Possible causes	Solution
Windows: When I	The software did not	Restart the computer. If the problem still
connect the scanner to	install properly.	exists, reinstall the software.
my Windows computer
and press the Scan
button, there is no
scanning progress
dialog.

error messages

You might receive error messages on the scanner’s front panel display or on the computer screen.

Error code or message	Possible cause	Solution
On the scanner:	Insufficient memory	The memory card is full. Either
000 blinks as the number of		insert a different memory card
photos remaining.		or download and remove the
		images on the memory card.
On the scanner:	Memory card is not formatted	•	Format the memory card:
E00 blinks as the number of	correctly, no memory card		press and hold the Quality
photos remaining.	found, or memory card is		button, then press the Scan
	defective.		button. The indicator light
			will flash while the card is
			being formatted.
		•	Replace the memory card if
			E00 continues to flash after
			attempting to format it.
On the scanner:	USB port is not supplying the	Connect to a USB port on the
E01 blinks as the number of	necessary power.	computer rather than a hub.
photos remaining.
On the scanner:	Self-test failed.	Call HP Customer Care.
E02 or higher blinks as the
number of photos remaining.
On the computer:	Bad USB cable or connection.	• Replace the USB cable. Use
Connection between the			only the HP-supplied cable.
imaging device and computer		•	Check the USB connection.
failed.		•	Try a different USB port.

30 hp photo scanner 1200