chapter 8

after the warranty period

Call (1) (208) 323-2551.

A fee of $25.00 per call (U.S.) will be charged to your credit card. Charges begin only when you connect with a support technician.

upgraded warranty options

You can select one of the following upgraded warranty options (available in the U.S. only):

Standard Next Day Exchange

Accidental Damage Protection with Next Day Exchange

Upgrade the standard factory warranty to three years with the HP SupportPack. Service coverage begins on product purchase date and the pack must be purchased within the first 180 days of product purchase. HP will determine the hardware service offering based upon the outcome of system self-test programs run by the customer through the initial call to the HP Customer Care Center. If during your technical support call it is determined that your product needs replacement, HP will ship you this replacement product next business day free of charge. Optional Accidental Damage Protection is also available. This warranty upgrade protects against accidental breakage such as spills, drops, or falls. Both of these warranty upgrades offer maximized uptime and productivity, the convenience of door-to-door pickup with delivery, packaging and freight prepaid by HP.

For more information call 1-888-999-4747 or visit www.homeandoffice.hp.com and select “warranty upgrades” under “product support.”

obtain support worldwide

Telephone support is free for one year in Asia and the South Pacific, and for 30 days in the Middle East, Africa, and Europe.

The information contained in this document and the applicable conditions for HP phone support are subject to change without notice. Please check for the latest information and conditions at www.hp.com/support.

Alternatively, you can ask your dealer or call HP at the phone number listed in this document. For English support in Europe, contact +44 (0) 207 512 52 02.

Country/Region

Contact number

Algeria

(213) (0)61 56 45 43

 

 

Argentina

0-810-555-5520

 

external 54-11-4778-8380

 

 

Australia

(03) 8877 8000

 

 

Austria

+43 (0)810 00 6080

 

 

 

Bahrain

800 728

 

 

 

 

 

Belgium Dutch

+32

(0)2

626 8806

 

 

 

 

Belgium French

+32

(0)2

626 8807

 

 

 

 

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hp photo scanner 1200

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HP 1200 Photo manual Obtain support worldwide, Country/Region Contact number