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Dell
XPS 720, 720
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218 pages, 14.33 Mb
84
Troubleshooting
Contents
Main
Notes, Notices, and Cautions
Contents
1 Setting Up and Using Your Computer. . . . . . . . . . . . . . . . 13
2 Optimizing for Greater Performance . . . . . . . . . . . . . . . . 49
5 Removing and Installing Parts. . . . . . . . . . . . . . . . . . . . . 85
Page
6 Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Page
Finding Information
NOTE:
10
NOTE:
12
NOTE:
Setting Up and Using Your Computer
Front and Back View of the Computer
Front View
14
NOTE:
Front I/O Connectors
16
Back View
NOTE:
Back I/O Connectors
NOTE:
18
Attaching the Computer Stand
NOTE:
Page
Installing Your Computer in an Enclosure
Page
Connecting Monitors
Connecting a Monitor (Without an Adapter)
Connecting a Monitor (With an Adapter)
Connecting a Monitor in a Dual Graphics Card Configuration
Page
Connecting Two or More Monitors
Connecting a TV
Changing the Display Settings to Support Two or More Monitors
About Your RAID Configuration
RAID Level 0 Configuration
RAID Level 1 Configuration
RAID Level 0+1 Configuration
Page
RAID Level 5 Configuration
Configuring Your Hard Drives for RAID
Setting Your Computer to RAID-Enabled Mode
Using the NVIDIA MediaShield ROM Utility
Using NVIDIA MediaShield
Page
Page
Using Multimedia
Copying CD, DVD, and Blu-ray Disc (BD) Media
Page
Helpful Tips
Using a Media Card Reader (Optional)
Network Setup Wizard
Transferring Information to a New Computer
Power Management Options in Windows XP
Standby Mode
Hibernate Mode
Power Options Properties
Page
Power Management Options in Windows Vista
Sleep Mode
Hibernate Mode
Configuring Power Management Settings
Page
Optimizing for Greater Performance
Understanding Dual-Graphics Technology
Understanding CPU Overclocking
Page
Dell QuickSet
Page
Troubleshooting
Solving Problems
Battery Problems
Drive Problems
54
Optical drive problems
Problems writing to an optical drive
Hard drive problems
E-Mail, Modem, and Internet Problems
56
Error Messages
IEEE 1394 Device Problems
Keyboard Problems
58
Lockups and Software Problems
The computer does not start up
The computer stops responding
A program stops responding
A program crashes repeatedly
Memory Problems
60
Mouse Problems
press the up- and down-arrow keys
Network Problems
Power Problems
Printer Problems
62
Scanner Problems
Sound and Speaker Problems
No sound from speakers
No sound from headphones
Video and Monitor Problems
The screen is blank
64
The screen is difficult to read
Start
DVI-to-VGA
3D image quality is poor
Power Lights
66
Diagnostic Lights
Page
Page
Beep Codes
System Messages
Page
Dell Diagnostics
When to Use Dell Diagnostics
Starting Dell Diagnostics From Your Hard Drive
Starting Dell Diagnostics From the Drivers and Utilities Media
Dell Diagnostics Main Menu
Drivers
What Is a Driver?
Identifying Drivers
Reinstalling Drivers and Utilities
Using Windows Device Driver Rollback
Using the Drivers and Utilities Media
Page
Restoring Your Operating System
Using Microsoft Windows System Restore
Using Dell PC Restore and Dell Factory Image Restore
Page
Page
Using the Operating System Media
Troubleshooting Software and Hardware Problems
Page
Removing and Installing Parts
Before You Begin
Recommended Tools
Preparing to Work Inside Your Computer
Removing the Computer Cover
Page
Inside View of Your Computer
System Board Components
Memory
DDR2 Memory Overview
Addressing Memory Configurations
Installing Memory
Removing Memory
Cards
Removing PCI and PCI Express Cards
Page
Installing PCI and PCI Express Cards
Page
Page
Removing a PCI Express Graphics Card from a Dual Configuration
Page
Installing a PCI Express Graphics Card in a Dual Configuration
Page
Page
Network Adapter and Sound Card Settings
Drives
About Serial ATA Drives
General Drive Installation Guidelines
Hard Drive
Removing a Hard Drive
Page
Installing a Hard Drive
Page
Page
Drive Panel
Removing the Drive Panel
Replacing the Drive Panel
Floppy Drive
Removing a Floppy Drive
Page
Installing a Floppy Drive
Page
Media Card Reader
Removing a Media Card Reader
Page
Installing a Media Card Reader
Page
Optical Drive
Removing an Optical Drive
Page
Installing an Optical Drive
Page
Page
Processor Airflow Shroud
Removing the Processor Airflow Shroud Assembly
Installing the Processor Airflow Shroud Assembly
Processor
Removing the Processor
Installing the Processor
Page
Fans
Removing the Card Fan
Page
Installing the Card Fan
Removing the CPU Fan
Installing the CPU Fan
Removing the Optional Hard Drive Fan
Installing the Optional Hard Drive Fan
System Board
Removing the System Board
Installing the System Board
Power Supply
Page
Page
DC Power Connector P2
Page
DC Power Connector P3 (Graphics Card)
DC Power Connector P4 (Graphics Card)
DC Power Connector P5 (FD1)
DC Power Connector P6 and P7 (BAY1 and Bay2)
DC Power Connectors P8 and P9 (HDD0 and HDD1)
DC Power Connectors P10-P13 (HDD2 and HDD5)
DC Power Connectors P14 (Peripheral)
DC Power Connector P15 (Graphics Card 1-KW PSU Only)
Removing the Power Supply
Page
Page
Installing the Power Supply
Front I/O Panel
Front I/O-Panel Components
Removing the Front I/O Panel
Installing the I/O Panel
Battery
Replacing the Battery
Removing the Computer Stand
Replacing the Computer Cover
Page
Appendix
Specifications
NOTE:
162
Page
164
NOTE:
Page
System Setup
Overview
Entering System Setup
System Setup Options
168
NOTE:
170
NOTE:
172
NOTE:
Boot Sequence
Clearing Forgotten Passwords
Clearing CMOS Settings
Cleaning Your Computer
Computer, Keyboard, and Monitor
Mouse
Floppy Drive
CDs and DVDs
FCC Notices (U.S. Only)
Class A
Class B
FCC Identification Information
Contacting Dell
Page
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Page
Page
Page
Page
Page
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Page
196
NOTE:
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Page
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Glossary
A
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C
D
E
F
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M
N
O
P
R
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T
U
V
W
X
Z
Index
A
B
C
D
E
F
G
H
I
N
O
P
Q
R
S
T
U
W
