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What do I do if I need warranty service?

Before the warranty expires, please call us at the relevant number listed in the following table. Please also have your Dell Service Tag or order number available.

Individual Home Consumers; Home Office and Small

Canada Only

Business Customers:

 

 

 

Technical Support and Customer Service

1-800-847-4096

 

 

Medium, Large, and Global Commercial Customers;

 

Government, Education, and Healthcare Customers;

 

and Value-Added Resellers (VARs):

 

 

 

Technical Support

1-800-387-5757

 

 

Customer Service

1-800-326-9463

 

 

Government or Education Customers, or Individual

 

Home Consumers who purchased through an

 

Employee Purchase Program:

 

 

 

Technical Support

1-800-387-5757

 

 

Customer Service

1-800-326-9463 (Extension 8221 for Individual

 

Consumers)

 

 

Dell-Branded Memory

1-888-363-5150

 

 

What will Dell do?

During the 90 days of the 90-day limited warranty and the first year of all other limited warranties: During the 90 days of the 90-day limited warranty and the first year of all other limited warranties, we will repair any Dell- branded hardware products returned to us that prove to be defective in materials or workmanship. If we are not able to repair the product, we will replace it with a comparable product that is new or refurbished.

When you contact us, we will issue a Return Material Authorization Number for you to include with your return. You must return the products to us in their original or equivalent packaging, prepay shipping charges, and insure the shipment or accept the risk if the product is lost or damaged in shipment. We will return the repaired or replacement products to you. We will pay to ship the repaired or replaced products to you if you use an address in Canada. Otherwise, we will ship the product to you freight collect.

If we determine that the problem is not covered under this warranty, we will notify you and inform you of service alternatives that are available to you on a fee basis.

NOTE: Before you ship the product(s) to us, make sure to back up the data on the hard drive(s) and any other storage device(s) in the product(s). Remove any confidential, proprietary or personal information, removable media, such as floppy disks, CDs, or PC Cards. We are not responsible for any of your confidential, proprietary or personal information; lost or corrupted data; or damaged or lost removable media.

During the remaining years following the first year of all limited warranties: We will replace any defective part with new or refurbished parts, if we agree that it needs to be replaced. When you contact us, we will require a valid credit card number at the time you request a replacement part, but we will not charge you for the replacement part as long as you return the original part to us within 30 days after we ship the replacement part to you. If we do not receive the original part within 30 days, we will charge to your credit card the then-current standard price for that part.

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Appendix

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Dell 8600 manual What do I do if I need warranty service?, Appendix

8600 specifications

The Dell Precision 8600 is a powerful mobile workstation designed for professionals who require high-performance computing on the go. Known for its robust capabilities, the Precision 8600 combines cutting-edge technologies, exceptional graphics performance, and comprehensive connectivity options, making it a popular choice among engineers, architects, video editors, and data scientists.

At the heart of the Dell Precision 8600 is the Intel Core processor, which provides users with enhanced multitasking abilities and efficient power consumption. With support for Intel's latest processors, the device can effortlessly handle resource-intensive applications, ensuring seamless performance for demanding tasks.

One of the standout features of the Precision 8600 is its high-resolution display. The workstation typically features a 15.6-inch display with options for UHD and FHD resolutions, delivering stunning visuals and vibrant colors. This is particularly beneficial for graphics designers and video editors who rely on color accuracy and detail. Users can also enjoy wide viewing angles, which enhance collaboration and presentations.

The Dell Precision 8600 is equipped with advanced NVIDIA professional graphics cards. These GPUs are optimized for complex rendering tasks and 3D modeling, ensuring superior visual performance and faster rendering times for graphics-intensive applications. The powerful graphics capabilities make it an excellent choice for CAD software, animation, and visual effects work.

For connectivity, the Precision 8600 offers a diverse range of ports, including USB 3.0, HDMI, and Thunderbolt options, which facilitate quick data transfer and easy connection to external displays and peripherals. Additionally, features like an SD card reader and Wi-Fi 6 support enhance its versatility, enabling users to stay productive in various environments.

Dell prioritizes security in its design, equipping the Precision 8600 with features such as TPM (Trusted Platform Module) and optional fingerprint readers, ensuring that sensitive data remains protected. Moreover, Dell's ProSupport services offer immediate access to expert assistance, ensuring that users can quickly resolve any potential issues.

In summary, the Dell Precision 8600 is a high-performance mobile workstation that combines powerful computing capabilities, advanced graphics, and a wealth of connectivity options. With a focus on security and reliability, it stands out as an ideal solution for professionals who demand the best from their mobile computing experiences.