4Troubleshooting . . . . . . . . . . . . . . . . . . . 31
| Tools | 31 |
| Power Lights | 31 |
| Beep Codes | 31 |
| Error Messages | 33 |
| System Messages | 38 |
| Troubleshooting Software and Hardware |
|
| Problems | 39 |
| Dell Diagnostics | 40 |
| Troubleshooting Tips | 42 |
| Power Problems | 42 |
| Memory Problems | 43 |
| Lockups and Software Problems | 44 |
| Dell Technical Update Service | 46 |
| Dell Support Utility | 46 |
5 | Reinstalling Software | 49 |
| Drivers | 49 |
| Identifying Drivers | 49 |
| Reinstalling Drivers and Utilities | 50 |
| Restoring Your Operating System | 52 |
| Using Microsoft® Windows® System Restore . . . | 52 |
| Using Dell™ Factory Image Restore | 54 |
| Using the Operating System Media | 55 |
6 | Finding Information | 57 |
4
Contents
