Support online services, 60 regional | Dell ATG E6400, NU229, PP27L

support (continued) online services, 60 regional, 60

technical support and customer service, 60

System Restore, 52 enabling, 54

T

transferring information to a new computer, 17

troubleshooting, 31, 58 blue screen, 45

computer not responding, 44 Dell Diagnostics, 40

error messages, 33 memory, 43 power, 42

power light conditions, 42 power lights, 31 program crashes, 44 programs and Windows

compatibility, 45 restore to previous state, 52 software, 44-46

tips, 42

U

updates

software and hardware, 46

W

Windows License label, 58

Windows Vista Dell Factory Image

Restore, 54-55 Device Driver Rollback, 50 Program Compatibility wizard, 45 reinstalling, 57

returning to a previous device driver version, 50

System Restore, 52

Windows XP

Device Driver Rollback, 50

Files and Settings Transfer Wizard, 17

PC Restore, 54 reinstalling, 57

returning to a previous device driver version, 50

setting up Internet connection, 17 System Restore, 52

wizards

Files and Settings Transfer Wizard, 17

Program Compatibility wizard, 45

Index

69

Image 69

Dell ATG E6400, NU229, PP27L specifications Support online services, 60 regional

Contents

Dell Latitude ATG E6400 Setup and Quick Reference Guide Macrovision Product Notice Contents Restoring Your Operating System Returning Items for Warranty Repair or Credit Contents Front View About Your Computer PC Card slot Back View Bottom View Battery Removal Wireless Switch and Dell Wi-Fi Catcher Network Locator About Your Computer Quick Setup Setting Up Your Computer Setting Up Your Computer Internet service Cable or DSL modem Wireless router Connecting to the Internet Setting Up Your Internet ConnectionMicrosoft Windows Vista Operating System Transferring Information to a New Computer Microsoft Windows Vista Operating SystemMicrosoft Windows XP To prepare a new computer for the file transfer Microsoft Windows XP Setting Up Your Computer Setting Up Your Computer Processor SpecificationsSystem Information PC Card Ports and Connectors Secure Digital SD Memory-Card ReaderMemory Communications Wlan Audio Video Display Audio Battery KeyboardTouch Pad AC Adapter Battery Fingerprint Reader Optional Physical EnvironmentalCamera Optional Specifications Power Lights TroubleshootingTools Beep Codes Manual at support.dell.com Code Description Suggested Remedy Repetitive Code Description Error Messages Troubleshooting Troubleshooting Troubleshooting Click Uninstall System Messages Troubleshooting Software and Hardware Problems When to Use the Dell Diagnostics Dell Diagnostics Insert the Drivers and Utilities media Starting the Dell Diagnostics From Your Hard Drive Power Problems Troubleshooting Tips Memory Problems Lockups and Software Problems Computer does not start upComputer stops responding Program stops responding Program crashes repeatedlySolid blue screen appears Other software problems Dell Technical Update ServiceAccessing the Dell Support Utility Dell Support Utility Double-Clicking the Dell Support Icon Clicking the Dell Support Icon Troubleshooting Reinstalling Software DriversIdentifying Drivers Reinstalling Drivers and Utilities Using the Drivers and Utilities MediaReturning to a Previous Device Driver Version At the Welcome Dell System Owner screen, click Next Manually Reinstalling Drivers Restoring Your Operating System Using Microsoft Windows System Restore Undoing the Last System Restore Starting System Restore Enabling System Restore Using Dell Factory Image Restore Using the Operating System Media Windows Vista Dell Factory Image RestoreBefore you Begin Reinstalling Windows Finding Information Document/Media/Label Contents Documentation Obtaining Assistance Getting Help DellConnect Online Services Technical Support and Customer Service Problems With Your Order AutoTech ServiceAutomated Order-Status Service Getting Help Before You Call Diagnostics Checklist Contacting Dell Getting Help Index Index Support online services, 60 regional Index