IBM Type 7977 manual Error code, Description, Action, and Service Guide on the IBM System

Models: Type 7977

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and Service Guide on the IBM System x

vFollow the suggested actions in the order in which they are listed in the Action column until the problem is solved.

vSee the Problem Determination and Service Guide on the IBM System x Documentation CD to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.

Error code

Description

Action

 

 

 

 

1810

PCI error.

1.

Make sure that no devices have been disabled in

 

 

 

 

 

the Configuration/Setup Utility program.

 

 

2.

Reseat the failing adapter.

 

 

 

Note: If an error LED is lit for a specific adapter,

 

 

 

reseat that adapter first; if no LEDs are lit, reseat

 

 

 

each adapter one at a time, restarting the server

 

 

 

each time, to isolate the failing adapter.

 

 

3.

Replace the following components one at a time,

 

 

 

in the order shown, restarting the server each

 

 

 

time:

 

 

 

a. Each adapter

 

 

 

b. (Trained service technician only) PCI-X board

 

 

 

 

01295085

ECC checking hardware test error.

1.

Reseat the following components:

 

 

 

 

 

a. DIMM

 

 

 

b. (Trained service technician only)

 

 

 

Microprocessor

 

 

2.

Replace the following components one at a time,

 

 

 

in the order shown, restarting the server each

 

 

 

time:

 

 

 

a. (Trained service technician only)

 

 

 

Microprocessor

 

 

 

b. DIMM

 

 

 

c. (Trained service technician only) System

 

 

 

board

 

 

 

 

01298001

No update data for processor 1.

1.

Make sure that all microprocessors have the

 

 

 

 

 

same cache size (see the Problem Determination

 

 

 

and Service Guide on the IBM System x

 

 

 

Documentation CD).

 

 

2.

Update the BIOS code.

 

 

3.

(Trained service technician only) Reseat

 

 

 

microprocessor 1.

 

 

4.

(Trained service technician only) Replace

 

 

 

microprocessor 1.

 

 

 

 

01298002

No update data for processor 2.

1.

Make sure that all microprocessors have the

 

 

 

 

 

same cache size (see the Problem Determination

 

 

 

and Service Guide on the IBM System x

 

 

 

Documentation CD).

 

 

2.

Update the BIOS code again (see the Problem

 

 

 

Determination and Service Guide on the IBM

 

 

 

System x Documentation CD).

 

 

3.

(Trained service technician only) Reseat

 

 

 

microprocessor 2.

 

 

4.

(Trained service technician only) Replace

 

 

 

microprocessor 2.

 

 

 

 

74IBM System x3500 Type 7977: Installation Guide

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IBM Type 7977 manual Error code, Description, Action, and Service Guide on the IBM System, Documentation CD