IBM Type 7977 manual Guide on the IBM System x Documentation CD

vFollow the suggested actions in the order in which they are listed in the Action column until the problem is solved.

vSee the Problem Determination and Service Guide on the IBM System x Documentation CD to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.

Error code	Description	Action
175	Service processor flash code damaged or	1. Update the Remote Supervisor Adapter II
	not installed.
		firmware (see the Problem Determination and
	Note: In this case, the service processor is
		Service Guide on the IBM System x
	the optional Remote Supervisor Adapter II
		Documentation CD).
	SlimLine.
		2. Replace the Remote Supervisor Adapter II
		SlimLine.
184	Power-on password damaged.	1. Run the Configuration/Setup Utility program,
		select Load Default Settings, and save the
		settings.
		2. Clear CMOS memory. See the Problem
		Determination and Service Guide on the IBM
		System x Documentation CD for information
		about how to clear CMOS memory.
		3. Reseat the battery.
		4. Replace the following components, one at a time,
		in the order shown, restarting the server each
		time:
		a. Battery
		b. (Trained service technician only) System
		board
187	VPD serial number not set.	1. Set the serial number by updating the BIOS code
		level (see the Problem Determination and Service
		Guide on the IBM System x Documentation CD).
		2. Reseat the Remote Supervisor Adapter II
		SlimLine.
		3. Replace the following components, one at a time,
		in the order shown, restarting the server each
		time:
		a. Remote Supervisor Adapter II SlimLine
		b. (Trained service technician only) System
		board
188	Remote Supervisor Adapter II SlimLine	Replace the Remote Supervisor Adapter II SlimLine.
	EEPROM error
189	An attempt was made to access the server	Restart the server and enter the administrator
	with an incorrect password.	password; then, run the Configuration/Setup Utility
		program and change the power-on password.
		Note: If you forgot the power-on password or
		administrator password, you can change the position
		of the jumper on pin 2 on SW4 to the ON position to
		bypass the password check. This enables you to
		reset the passwords.
196	Microprocessors do not have the same L2	Install microprocessors with the same L2 or L3 cache
	or L3 cache size.	size.
		Note: Do not mix dual-core and quad-core
		processors in the same system.

66IBM System x3500 Type 7977: Installation Guide