IBM Type 7977 manual Service Guide on the IBM System

vFollow the suggested actions in the order in which they are listed in the Action column until the problem is solved.

vSee the Problem Determination and Service Guide on the IBM System x Documentation CD to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.

Error code	Description	Action
01298101	Bad update data for processor 1.	1.	Make sure that all microprocessors have the
			same cache size (see the Problem Determination
			and Service Guide on the IBM System x
			Documentation CD).
		2.	Update the BIOS code.
		3.	(Trained service technician only) Reseat
			microprocessor 1.
		4.	(Trained service technician only) Replace
			microprocessor 1.
01298102	Bad update data for processor 2.	1.	Make sure that all microprocessors have the
			same cache size (see the Problem Determination
			and Service Guide on the IBM System x
			Documentation CD).
		2.	Update the BIOS code.
		3.	(Trained service technician only) Reseat
			microprocessor 2.
		4.	(Trained service technician only) Replace
			microprocessor 2.
0I298200	Processor speed mismatch.	Make sure that all microprocessors have the same
		cache size (see “Using the Configuration/Setup Utility
		program” on page 42.
I9990301	Fixed disk sector error.	1.	Reseat the following components:
			a.	Hard disk drive
			b. SAS hard disk drive backplane
		2.	Replace the following components one at a time,
			in the order shown, restarting the server each
			time:
			a.	Hard disk drive
			b. SAS hard disk drive backplane
			c. (Trained service technician only) System
				board

Chapter 5. Solving problems 75