IBM Type 7977 Lit light path, diagnostics LED with, the system-error or, information LED also

Models: Type 7977

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Problem Determination and Service Guide on the

vFollow the suggested actions in the order in which they are listed in the Action column until the problem is solved.

vSee the Problem Determination and Service Guide on the IBM System x Documentation CD to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.

Lit light path

 

 

 

diagnostics LED with

 

 

 

the system-error or

 

 

 

information LED also

 

 

 

lit

Description

Action

 

 

 

 

TEMP

A system temperature or component

1.

See the BMC log or the system-error log (see the

 

has exceeded specifications.

 

Problem Determination and Service Guide on the

 

Note: A fan LED might also be lit.

 

 

 

IBM System x Documentation CD) for the source

 

 

 

 

 

 

of the fault.

 

 

2.

Make sure that the airflow in the server is not

 

 

 

blocked.

 

 

3.

If a fan LED is lit, reseat the fan.

 

 

4.

Replace the fan for which the LED is lit.

 

 

5.

Make sure that the room is neither too hot nor too

 

 

 

cold (see “Environment” in “Features and

 

 

 

specifications” on page 5).

 

 

 

 

CPU

A microprocessor has failed, is

1.

Check the BMC log or the system-error log to

 

missing, or has been incorrectly

 

 

determine the reason for the lit LED.

 

installed.

 

 

2.

Find the failing, missing, or mismatched

 

Note: (Trained service technician

 

 

microprocessor by checking the LEDs on the

 

only) Make sure that the

 

 

 

system board.

 

microprocessors are installed in the

 

 

3.

(Trained service technician) Reseat the failing

 

correct sequence.

 

 

 

microprocessor.

 

 

4.

Replace the following components one at a time,

 

 

 

in the order shown, restarting the server each time:

 

 

 

a. (Trained service technician only) Failing

 

 

 

microprocessor

 

 

 

b. (Trained service technician only) System board

 

 

 

 

S_ERR

Reserved

 

 

 

 

 

 

VRM

A dc-dc regulator has failed or is

1.

Check the BMC log or the system-error log to

 

missing.

 

 

determine the reason for the lit LED (for a VRM).

 

Note: This error is for either the

 

 

2.

Find the failing or missing VRM by checking the

 

VRM or integrated VRD. If the VRD

 

 

LEDs on the system board.

 

has failed, the system board must

 

 

3.

Install any missing VRMs.

 

be replaced by an trained service

 

technician.

4.

Reseat the following components:

 

 

 

a. Failing VRM

 

 

 

b. (Trained service technician only)

 

 

 

Microprocessor associated with the VRM

 

 

5.

Replace the following components one at a time,

 

 

 

in the order shown, restarting the server each time:

 

 

 

a. Failing VRM

 

 

 

b. (Trained service technician only)

 

 

 

Microprocessor associated with the VRM

 

 

 

c. (Trained service technician only) System board

 

 

 

 

92IBM System x3500 Type 7977: Installation Guide

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IBM Type 7977 manual Lit light path, diagnostics LED with, the system-error or, information LED also, Description, Action