vFollow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
vSee the Problem Determination and Service Guide on the IBM System x Documentation CD to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
Symptom | Action |
|
|
A hard disk drive passes the | Run the diagnostic SCSI Fixed Disk Test (see Problem Determination and Service |
diagnostic Fixed Disk Test, but | Guide on the IBM System x Documentation CD). |
the problem remains. | Note: This test is not available on servers that have RAID arrays or servers that |
| have SATA hard disk drives. |
|
|
Intermittent problems
vFollow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
vSee the Problem Determination and Service Guide on the IBM System x Documentation CD to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
Symptom | Action |
|
|
A problem occurs only | Make sure that: |
occasionally and is difficult to | v All cables and cords are connected securely to the rear of the server and |
diagnose. | attached devices. |
| v When the server is turned on, air is flowing from the rear of the server at the fan |
| grille. If there is no airflow, the fan is not working. This can cause the server to |
| overheat and shut down. |
| If the problem remains, call for service. |
|
|
