vFollow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
vSee the Problem Determination and Service Guide on the IBM System x Documentation CD to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
Error code | Description | Action | |
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| |
198 | Microprocessors are not the same speed | Install microprocessor of the same speed. | |
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| Note: Do not mix | |
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| processors in the same system. | |
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289 | A DIMM has been disabled by the system. | 1. | Replace the |
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| ||
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| an identical known good pair of DIMMs; then, |
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| restart the server. If the beep code error remains, |
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| return one DIMM at a time from the failed pair to |
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| its connector, restarting the server after each |
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| DIMM, to identify the failed DIMM. |
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| 2. | Make sure that the DIMM is installed correctly |
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| (see “Installing a memory module” on page 11). |
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| 3. | Reseat the DIMM. |
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| 4. | Replace the DIMM. |
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301, 303 | Keyboard or keyboard controller error. | 1. | If you have installed a USB keyboard, run the |
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| ||
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| Configuration/Setup Utility program and enable |
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| keyboardless operation to prevent the POST error |
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| message 301 from being displayed during startup. |
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| 2. | Reseat the keyboard. |
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| 3. | Replace the following components, one at a time, |
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| in the order shown, restarting the server each |
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| time: |
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| a. Keyboard |
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| b. (Trained service technician only) System |
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| board |
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1604 | Machine type mismatch detected | 1. | Run the Configuration/Setup Utility program, |
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| ||
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| select Load Default Settings, and save the |
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| settings. |
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| 2. | Update the BIOS code and BMC firmware (see |
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| the Problem Determination and Service Guide on |
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| the IBM System x Documentation CD. |
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| 3. | (Trained service technician only) Replace the |
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| system board. |
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|
Chapter 5. Solving problems 67