IBM Type 7977 POST error codes, See the Problem Determination and Service Guide on the IBM System

Models: Type 7977

1 124
Download 124 pages 47.5 Kb
Page 78
Image 78
See the Problem Determination and Service Guide on the IBM System x

One beep

POST was completed successfully without detecting any errors.

Other beep codes

See the Problem Determination and Service Guide on the IBM System x

Documentation CD for information about other beep codes.

POST error codes

The following table provides an abbreviated list of the error messages that might appear during POST. See the Problem Determination and Service Guide on the IBM System x Documentation CD for more information about the POST error messages. To check for updated technical information, complete the following steps.

Note: Changes are made periodically to the IBM Web site. The actual procedure might vary slightly from what is described in this document.

1.Go to http://www.ibm.com/systems/support/.

2.Under Product support, click System x.

3.Under Popular links, click Publications lookup .

4.From the Product family menu, select System 7977 and click Continue.

v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.

vSee the Problem Determination and Service Guide on the IBM System x Documentation CD to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.

Error code

Description

Action

 

 

 

 

062

Three consecutive boot failures using the

1.

Flash the system firmware to the latest level (see

 

default configuration.

 

 

the Problem Determination and Service Guide on

 

 

 

 

 

 

the IBM System x Documentation CD).

 

 

2.

(Trained service technician only) Replace the

 

 

 

system board.

 

 

 

101

Tick timer internal interrupt, internal timer

(Trained service technician only) Replace the system

 

channel 2.

board.

 

 

 

102

Internal timer channel 2 test failure

(Trained service technician only) Replace the system

 

 

board.

 

 

 

 

151

Real-time clock error.

1.

Reseat the battery.

 

 

 

 

2.

Clear CMOS memory. See the Problem

 

 

 

Determination and Service Guide on the IBM

 

 

 

System x Documentation CD for information

 

 

 

about how to clear CMOS memory.

 

 

3.

Replace the following components, one at a time,

 

 

 

in the order shown, restarting the server each

 

 

 

time:

 

 

 

a. Battery

 

 

 

b. (Trained service technician only) System

 

 

 

board

 

 

 

 

64IBM System x3500 Type 7977: Installation Guide

Page 78
Image 78
IBM Type 7977 POST error codes, See the Problem Determination and Service Guide on the IBM System, Error code, Description