16710.bk : PRODRANG.FRM Page 1 Tuesday, October 7, 1997 11:38 AM

C TECHNICAL SUPPORT

3Com provides easy access to technical support information through a variety of services. This appendix describes these services.

Information contained in this appendix is correct at time of publication. For the very latest, we recommend that you access 3Com Corporation’s World Wide Web site as described below.

Online Technical Services

3Com offers worldwide product support 24 hours a day, 7 days a week, through the following online systems:

■World Wide Web site

■3Com Bulletin Board Service (3ComBBS)

■3ComFactsSM automated fax service

■3ComForum on CompuServe® online service

World Wide Web Site

Access the latest networking information on 3Com Corporation’s World Wide Web site by entering our URL into your Internet browser:

http://www.3Com.com/

This service features the latest information about 3Com solutions and technologies, customer service and support, news about the company, NetAge® Magazine, and more.

3Com Bulletin Board Service

3ComBBS contains patches, software, and drivers for all 3Com products, as well as technical articles. This service is available through analog modem or digital modem (ISDN) 24 hours a day, 7 days a week.

Access by Analog Modem

To reach the service by modem, set your modem to 8 data bits, no parity, and 1 stop bit. Call the telephone number nearest you:

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3C16710 specifications

The 3Com 3C16710 is a high-performance networking device that stands out in the realm of network communication solutions, delivering reliability and efficiency for a variety of network environments. Positioned as a part of 3Com's robust product line, the 3C16710 is designed to facilitate seamless connectivity, catering to the needs of small to medium-sized enterprises.

One of the standout features of the 3C16710 is its advanced Layer 2 switching capabilities. Built to support multiple Ethernet standards, this switch is equipped with 10/100BASE-TX ports, allowing for flexible integration into existing network infrastructures. With a switching capacity that ensures minimal latency, the 3C16710 is capable of handling substantial data traffic, making it an ideal choice for organizations that demand high-speed connectivity.

The device supports advanced features such as VLAN (Virtual Local Area Network) tagging, which effectively enhances network efficiency by segmenting network traffic. This capability helps to optimize bandwidth usage and improve security by isolating sensitive data traffic. Moreover, it supports spanning tree protocol to prevent loops, facilitating a stable and trouble-free network experience.

In terms of management, the 3C16710 provides various options for configuration and monitoring. It supports both SNMP (Simple Network Management Protocol) for network management as well as a web-based interface for intuitive access, allowing network administrators to easily manage settings and monitor performance. The switch can be configured to deliver quality of service (QoS), ensuring that critical applications receive the bandwidth they require, thereby improving overall network performance.

Another noteworthy characteristic is its robust build quality, which enhances reliability in challenging environments. The 3C16710 is also designed for energy efficiency, complying with green networking standards to minimize power consumption without sacrificing performance.

In summary, the 3Com 3C16710 is a versatile networking switch that combines advanced Layer 2 switching capabilities, VLAN support, and flexible management options. With its reliable performance and energy-efficient design, it meets the demands of modern network architectures, making it a valuable asset for organizations looking to enhance their network infrastructure.
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