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6 PROBLEM SOLVING

The OfficeConnect® Hub 8/TPM has been designed to aid you when detecting and solving possible problems with your network. These problems are rarely serious, the cause is usually a disconnected or damaged cable, or incorrect configuration. If this chapter does not solve your problem, contact your supplier for information on what to do next.

Perform these actions first:

Ensure all equipment is powered on.

Power each hub off, wait about 5 seconds and then power them on so they perform a self-test. The self-test only takes a few seconds, during which all LEDs light. Port Status LEDs light yellow.

Isolating a Problem

A good way of isolating a problem is to see whether it occurs on a particular port only. This can be done by:

Using a different port to see if the problem still exists.

Using management to view how a port has been set up. In particular, see if the port is:

Partitioned because of a network loop

Disabled by management

Part of a resilient link pair

Performing security

Check the Alert LED and if lit, use the Alerts dialog box in Quick Config Manager to see what condition is causing it to light.

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3C16710 specifications

The 3Com 3C16710 is a high-performance networking device that stands out in the realm of network communication solutions, delivering reliability and efficiency for a variety of network environments. Positioned as a part of 3Com's robust product line, the 3C16710 is designed to facilitate seamless connectivity, catering to the needs of small to medium-sized enterprises.

One of the standout features of the 3C16710 is its advanced Layer 2 switching capabilities. Built to support multiple Ethernet standards, this switch is equipped with 10/100BASE-TX ports, allowing for flexible integration into existing network infrastructures. With a switching capacity that ensures minimal latency, the 3C16710 is capable of handling substantial data traffic, making it an ideal choice for organizations that demand high-speed connectivity.

The device supports advanced features such as VLAN (Virtual Local Area Network) tagging, which effectively enhances network efficiency by segmenting network traffic. This capability helps to optimize bandwidth usage and improve security by isolating sensitive data traffic. Moreover, it supports spanning tree protocol to prevent loops, facilitating a stable and trouble-free network experience.

In terms of management, the 3C16710 provides various options for configuration and monitoring. It supports both SNMP (Simple Network Management Protocol) for network management as well as a web-based interface for intuitive access, allowing network administrators to easily manage settings and monitor performance. The switch can be configured to deliver quality of service (QoS), ensuring that critical applications receive the bandwidth they require, thereby improving overall network performance.

Another noteworthy characteristic is its robust build quality, which enhances reliability in challenging environments. The 3C16710 is also designed for energy efficiency, complying with green networking standards to minimize power consumption without sacrificing performance.

In summary, the 3Com 3C16710 is a versatile networking switch that combines advanced Layer 2 switching capabilities, VLAN support, and flexible management options. With its reliable performance and energy-efficient design, it meets the demands of modern network architectures, making it a valuable asset for organizations looking to enhance their network infrastructure.