16710.bk : PRODRANG.FRM Page 4 Tuesday, October 7, 1997 11:38 AM

C-4 APPENDIX C: TECHNICAL SUPPORT

Support from Your Network Supplier

If additional assistance is required, contact your network supplier. Many suppliers are authorized 3Com service partners who are qualified to provide a variety of services, including network planning, installation, hardware maintenance, application train- ing, and support services.

When you contact your network supplier for assistance, have the following information ready:

■Diagnostic error messages

■A list of system hardware and software, including revision levels

■Details about recent configuration changes, if applicable

If you are unable to contact your network supplier, see the following section on how to contact 3Com.

Support from 3Com

If you are unable to receive support from your network supplier, technical support contracts are available from 3Com.

Contact your local 3Com sales office to find your authorized service provider using one of these numbers:

Regional Sales Office

Telephone Number

3Com Corporation

 

 

P.O. Box 58145

800 NET 3Com or 1 408 764 5000

5400 Bayfront Plaza

408 764 5001 (fax)

Santa Clara, California

 

 

95052-8145

 

 

U.S.A.

 

 

3Com Asia Limited

 

 

Australia

61 2 9937 5000

(Sydney)

 

61 3 9866 8022

(Melbourne)

China

8610 68492568 (Beijing)

 

86 21 63740220 Ext 6115 (Shanghai)

Hong Kong

852 2501 1111

 

India

91 11 644 3974

 

Indonesia

6221 572 2088

 

Japan

81 6 536 3303 (Osaka)

 

81 3 3345 7251

(Tokyo)

Korea

822 2 319 4711

 

Malaysia

60 3 732 7910

 

New Zealand

64 9 366 9138

 

Phillippines

632 892 4476

 

Singapore

65 538 9368

 

Taiwan

886 2 377 5850

 

Thailand

662 231 8151 4

 

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3Com 3C16710 manual Support from Your Network Supplier, Support from 3Com
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3C16710 specifications

The 3Com 3C16710 is a high-performance networking device that stands out in the realm of network communication solutions, delivering reliability and efficiency for a variety of network environments. Positioned as a part of 3Com's robust product line, the 3C16710 is designed to facilitate seamless connectivity, catering to the needs of small to medium-sized enterprises.

One of the standout features of the 3C16710 is its advanced Layer 2 switching capabilities. Built to support multiple Ethernet standards, this switch is equipped with 10/100BASE-TX ports, allowing for flexible integration into existing network infrastructures. With a switching capacity that ensures minimal latency, the 3C16710 is capable of handling substantial data traffic, making it an ideal choice for organizations that demand high-speed connectivity.

The device supports advanced features such as VLAN (Virtual Local Area Network) tagging, which effectively enhances network efficiency by segmenting network traffic. This capability helps to optimize bandwidth usage and improve security by isolating sensitive data traffic. Moreover, it supports spanning tree protocol to prevent loops, facilitating a stable and trouble-free network experience.

In terms of management, the 3C16710 provides various options for configuration and monitoring. It supports both SNMP (Simple Network Management Protocol) for network management as well as a web-based interface for intuitive access, allowing network administrators to easily manage settings and monitor performance. The switch can be configured to deliver quality of service (QoS), ensuring that critical applications receive the bandwidth they require, thereby improving overall network performance.

Another noteworthy characteristic is its robust build quality, which enhances reliability in challenging environments. The 3C16710 is also designed for energy efficiency, complying with green networking standards to minimize power consumption without sacrificing performance.

In summary, the 3Com 3C16710 is a versatile networking switch that combines advanced Layer 2 switching capabilities, VLAN support, and flexible management options. With its reliable performance and energy-efficient design, it meets the demands of modern network architectures, making it a valuable asset for organizations looking to enhance their network infrastructure.
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