Returning Items for Warranty Repair or Credit | Dell PP27L, NU229

7Getting Help . . . . . . . . . . . . . . . . . . . . . . . 59

Obtaining Assistance	59
Technical Support and Customer Service	60
DellConnect™	60
Online Services	60
AutoTech Service	61
Automated Order-Status Service	61
Problems With Your Order	61
Product Information	62
Returning Items for Warranty Repair or Credit	62
Before You Call	63
Contacting Dell	65
Index	67

Contents

5

Image 5

Dell PP27L, ATG E6400, NU229 specifications Returning Items for Warranty Repair or Credit

Contents

Dell Latitude ATG E6400 Setup and Quick Reference Guide Macrovision Product Notice Contents Restoring Your Operating System Returning Items for Warranty Repair or Credit Contents Front View About Your Computer PC Card slot Back View Bottom View Battery Removal Wireless Switch and Dell Wi-Fi Catcher Network Locator About Your Computer Quick Setup Setting Up Your Computer Setting Up Your Computer Internet service Cable or DSL modem Wireless router Microsoft Windows Vista Operating System Connecting to the InternetSetting Up Your Internet Connection Microsoft Windows XP Transferring Information to a New ComputerMicrosoft Windows Vista Operating System To prepare a new computer for the file transfer Microsoft Windows XP Setting Up Your Computer Setting Up Your Computer Processor SpecificationsSystem Information PC Card Memory Ports and ConnectorsSecure Digital SD Memory-Card Reader Communications Wlan Audio Video Display Audio Touch Pad BatteryKeyboard AC Adapter Battery Fingerprint Reader Optional Camera Optional PhysicalEnvironmental Specifications Power Lights TroubleshootingTools Beep Codes Manual at support.dell.com Code Description Suggested Remedy Repetitive Code Description Error Messages Troubleshooting Troubleshooting Troubleshooting Click Uninstall System Messages Troubleshooting Software and Hardware Problems When to Use the Dell Diagnostics Dell Diagnostics Insert the Drivers and Utilities media Starting the Dell Diagnostics From Your Hard Drive Power Problems Troubleshooting Tips Memory Problems Computer stops responding Lockups and Software ProblemsComputer does not start up Solid blue screen appears Program stops respondingProgram crashes repeatedly Other software problems Dell Technical Update ServiceAccessing the Dell Support Utility Dell Support Utility Double-Clicking the Dell Support Icon Clicking the Dell Support Icon Troubleshooting Identifying Drivers Reinstalling SoftwareDrivers Returning to a Previous Device Driver Version Reinstalling Drivers and UtilitiesUsing the Drivers and Utilities Media At the Welcome Dell System Owner screen, click Next Manually Reinstalling Drivers Restoring Your Operating System Using Microsoft Windows System Restore Undoing the Last System Restore Starting System Restore Enabling System Restore Using Dell Factory Image Restore Before you Begin Using the Operating System MediaWindows Vista Dell Factory Image Restore Reinstalling Windows Finding Information Document/Media/Label Contents Documentation Obtaining Assistance Getting Help DellConnect Online Services Technical Support and Customer Service Automated Order-Status Service Problems With Your OrderAutoTech Service Getting Help Before You Call Diagnostics Checklist Contacting Dell Getting Help Index Index Support online services, 60 regional Index